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awake not observing the powertoys setting of keep awake indefinitely #35572

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minoseah629 opened this issue Oct 24, 2024 · 13 comments
Open

awake not observing the powertoys setting of keep awake indefinitely #35572

minoseah629 opened this issue Oct 24, 2024 · 13 comments
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Issue-Bug Something isn't working Needs-Team-Response An issue author responded so the team needs to follow up Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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@minoseah629
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Microsoft PowerToys version

0.85.1

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

Awake

Steps to reproduce

PowerToysReport_2024-10-24-14-11-09.zip
enable awake
select keep awake indefinitely
enable keep screen on

✔️ Expected Behavior

screen should not sleep

❌ Actual Behavior

screen sleeps

Other Software

No response

@minoseah629 minoseah629 added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Oct 24, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@dend
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dend commented Nov 19, 2024

When you put Awake in this state, can you share the output of powercfg /requests?

@dend dend self-assigned this Nov 19, 2024
@dend dend added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Nov 19, 2024
@minoseah629
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hello @dend,

I am currently on 0.86.0 and it's no longer an issue.

But here is the output of your request:

DISPLAY:
[PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\PowerToys\PowerToys.Awake.exe

SYSTEM:
[PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\PowerToys\PowerToys.Awake.exe

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Nov 19, 2024
@dend
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dend commented Nov 19, 2024

Thanks @minoseah629 - looks like Awake is working correctly then. Do keep me posted if this issue resurfaces. I will close the current item for now.

@minoseah629
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minoseah629 commented Nov 24, 2024

hello,
this appears to be happening again.

the thing that changed was my machine updated to:
2024-11 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5046732)

PowerToysReport_2024-11-24-11-21-43.zip

powercfg /requests output:
DISPLAY:
None.

SYSTEM:
None.

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

@dend dend reopened this Nov 27, 2024
@dend dend added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels Nov 27, 2024
@dend
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dend commented Nov 27, 2024

@minoseah629 is this the output while Awake is running?

@microsoft-github-policy-service microsoft-github-policy-service bot added the Status-No recent activity no activity in the past 5 days when follow up's are needed label Dec 2, 2024
@minoseah629
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i believe it was running when i did it earlier. but double checking

@minoseah629 is this the output while Awake is running?

Image

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Status-No recent activity no activity in the past 5 days when follow up's are needed labels Dec 2, 2024
@minoseah629
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i turned awake off and on again and got:

DISPLAY:
[PROCESS] \Device\HarddiskVolume3\Program Files\WindowsApps\MSTeams_24295.605.3225.8804_x64__8wekyb3d8bbwe\ms-teams.exe
Screen lock block

SYSTEM:
[DRIVER] Realtek High Definition Audio(SST) (INTELAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA2304&REV_1000\5&6b28272&0&0001)
An audio stream is currently in use.
[PROCESS] \Device\HarddiskVolume3\Program Files\WindowsApps\MSTeams_24295.605.3225.8804_x64__8wekyb3d8bbwe\ms-teams.exe
Suspend block

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

@dend
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dend commented Dec 4, 2024

Looking at the screens above, doesn't seem like Awake is working at all - it's not listed as a process. I wonder if it crashed. Can you please provide your logs in this issue?

@minoseah629
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PowerToysReport_2024-12-04-16-58-02.zip

unsure when this the value changed, but looks like a good state again.

DISPLAY:
[PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\PowerToys\PowerToys.Awake.exe

SYSTEM:
[PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\PowerToys\PowerToys.Awake.exe

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

@minoseah629
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something changed it back to not normal.

PowerToysReport_2024-12-10-11-45-36.zip

DISPLAY:
None.

SYSTEM:
None.

AWAYMODE:
None.

EXECUTION:
[PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\Temp\wfmhijip.ux3\resources\app\ServiceHub\Services\Microsoft.VisualStudio.Setup.Service\BackgroundDownload.exe
Visual Studio Installer

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

@dend
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dend commented Dec 10, 2024

@minoseah629 and that is while Awake seems to be running in PowerToys settings?

@minoseah629
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@minoseah629 and that is while Awake seems to be running in PowerToys settings?

Correct. That's how I got the zip file to be created from report bug.

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