Awake option does not keep system awake

[cajuliam]

Microsoft PowerToys version

0.86.0

Installation method

Microsoft Store

Running as admin

None

Area(s) with issue?

Awake

Steps to reproduce

System goes to sleep after 5 minutes, which is the Windows setting, though the Awake tool is enabled and Mode is Keep awake indefinitely

✔️ Expected Behavior

System does not go to sleep

❌ Actual Behavior

System goes to sleep after 5 minutes, which is the Windows setting, though the Awake tool is enabled and Mode is Keep awake indefinitely

Other Software

No response

[similar-issues-ai]

We've found some similar issues:

• Awake not keeping PC awake #32005 , similarity score: 88%
• Awake doesn't work after resuming from sleep #34275 , similarity score: 87%
• Awake keeps PC awake after being disabled #16751 , similarity score: 87%
• Awake tool does not work properly #18214 , similarity score: 86%
• awake not observing the powertoys setting of keep awake indefinitely #35572 , similarity score: 86%
• keep awake doesn't work on my windows 10 PC #31947 , similarity score: 85%
• Broken Awake feature #35054 , similarity score: 85%
• Awake doesn't work  #27575 , similarity score: 85%
• Awake module did not keep computer awake #30399 , similarity score: 84%
• Awake not keeping my compter on #14917 , similarity score: 84%
• Awake settings are ignored when PC is woken from sleep #32544 , similarity score: 83%
• Keep Awake Indefinitely no longer works #25407 , similarity score: 82%
• Awake isn't staying awake #19408 , similarity score: 82%

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

[dend]

@cajuliam with Awake running, execute in powercfg /requests in an elevated Terminal and post the output here.

[jasonclamb]

I have the same experience. I have a couple of large files downloading in Edge, so I started Awake in Indefinite mode, but when I came back to my laptop it was sleeping...

powercfg /requests
DISPLAY:
None.

SYSTEM:
[PROCESS] \Device\HarddiskVolume3\Program Files\PowerToys\PowerToys.Awake.exe

AWAYMODE:
None.

EXECUTION:
[PROCESS] \Device\HarddiskVolume3\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Download in progress
[PROCESS] \Device\HarddiskVolume3\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Download in progress
[PROCESS] \Device\HarddiskVolume3\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Download in progress
[PROCESS] \Device\HarddiskVolume3\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Download in progress

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

[dend]

Awake clearly grabbed the SYSTEM request, so it must be something specific to the laptop (e.g., power saver mode). Will have to experiment with this on my portable machine to see if there is anything of that nature (although on a Microsoft Surface Laptop Studio that was never a problem).

@jasonclamb - what laptop are you using and is it managed by you or a company? Any vendor-ware installed that might be interfering with the settings?

[Montchenot]

Same here:

Microsoft Windows [Version 10.0.26100.2605]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>powercfg /requests
DISPLAY:
None.

SYSTEM:
[PROCESS] \Device\HarddiskVolume4\Program Files\PowerToys\PowerToys.Awake.exe

AWAYMODE:
None.

EXECUTION:
[PROCESS] \Device\HarddiskVolume4\Windows\UUS\amd64\MoUsoCoreWorker.exe
USO Worker

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

[jasonclamb]

Awake clearly grabbed the SYSTEM request, so it must be something specific to the laptop (e.g., power saver mode). Will have to experiment with this on my portable machine to see if there is anything of that nature (although on a Microsoft Surface Laptop Studio that was never a problem).

@jasonclamb - what laptop are you using and is it managed by you or a company? Any vendor-ware installed that might be interfering with the settings?

I have a HP ZBook Studio 16 inch G9 Mobile Workstation PC.
I mange it, it is not corporate manged.

Awake seems to work, if I use the "keep screen on" setting in Awake

[dend]

Awake clearly grabbed the SYSTEM request, so it must be something specific to the laptop (e.g., power saver mode). Will have to experiment with this on my portable machine to see if there is anything of that nature (although on a Microsoft Surface Laptop Studio that was never a problem).
@jasonclamb - what laptop are you using and is it managed by you or a company? Any vendor-ware installed that might be interfering with the settings?

I have a HP ZBook Studio 16 inch G9 Mobile Workstation PC. I mange it, it is not corporate manged.

Awake seems to work, if I use the "keep screen on" setting in Awake

And when Awake doesn't work the computer goes to sleep every time, even though you have it on but without the "Keep screen on" option?

I will have to test this on a laptop, but I haven't been able to locally reproduce the scenario where Awake is correctly on, but the computer goes to sleep.

[microsoft-github-policy-service]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.