Add repository support / contribution docs

.github/CONTRIBUTING.md

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+This page will contain guidelines for creating Pull Requests on the Web Chat repo.

.github/ISSUE_TEMPLATE/BUG.md

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+### [GitHub issues](https://github.com/Microsoft/botframework-webchat/issues) should be used for bugs and feature requests. See the Support section to get support related to Bot Framework and Web Chat.
+
+## Screenshots
+<!-- If applicable, add screenshots to help explain your problem. -->
+<!-- Be sure to remove or obscure personally identifiable information from your code and screenshots -->
+
+## Version
+<!-- What version of Web Chat are you using? Are you using the CDN? NPM package? Or embedding Web Chat to your site via `<iframe>`? -->
+<!-- The fastest way to find your Web Chat version is by checking the meta tag on your deployed site. -->
+
+## Describe the bug
+<!-- Give a clear and concise description of what the bug is. -->
+<!-- Please be sure to add screenshots of the console errors in your browser, if there are any -->
+
+## To Reproduce
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+## Expected behavior
+<!-- Give a clear and concise description of what you expect to happen when following the reproduction steps above. -->
+
+## Additional context
+<!-- Add any other context about the problem here.-->
+
+[Bug]

.github/ISSUE_TEMPLATE/FEATURE-REQUEST.md

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+## Feature Request
+
+### Use the ['Enhancement' query](https://github.com/Microsoft/botframework-Webchat/issues?utf8=%E2%9C%93&q=is%3Aissue+is%3Aopen+label%3Aenhancement) to search for the most popular feature requests.
+### The [Sample tag](https://github.com/Microsoft/botframework-Webchat/issues?q=is%3Aissue+is%3Aopen+label%3ASample) also lists examples and implementations that have already been requested.
+
+**Is your feature request related to a problem? Please describe.**
+<!-- A clear and concise description of what the problem is. Ex. I'm always frustrated when [...] -->
+
+**Describe the suggestion or request in detail**
+<!-- A clear and concise description of what you want to happen. -->
+
+**Describe alternatives you have considered**
+<!-- A clear and concise description of any alternative solutions or features you've considered. -->
+
+**Additional context**
+<!-- Add any other context or screenshots about the feature request here. -->
+
+[Enhancement]

.github/ISSUE_TEMPLATE/QUESTION.md

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+
+🚨 The issue tracker is not for implementation questions 🚨
+
+<!-- If you have other questions on implementation of Web Chat or about other features of Bot Framework, please see the support page on where to direct your question. -->
+
+
+[Question]

.github/PULL_REQUEST_TEMPLATE.md

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+Fixes #<!-- If this addresses a specific issue, please provide the issue number here -->
+
+## Changelog Entry
+<!-- Please paste your new entry from CHANGELOG.MD here -->
+
+## Description
+<!-- Please discuss the changes you have worked on. What do the changes do; why is this PR needed? -->
+
+## Specific Changes
+<!-- Please list the changes in a concise manner. -->
+
+  -
+  -
+  -
+
+- [ ] Testing Added
+<!-- If you are adding a new feature to a library, you must include tests for your new code. -->

.github/SUPPORT.md

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+# BotFramework Web Chat Support
+
+This repo focuses on the development of Web Chat, a client/channel for Bot Framework. We welcome feature requests and bug reports related to Web Chat. If you have other questions on implementation or about other features of Bot Framework, please see the below list to direct your questions to the correct repo or site.
+
+| Topic                       | Description                                                  | Link                                                    |
+|-----------------------------|--------------------------------------------------------------|---------------------------------------------------------|
+| Web Chat 'How to' Questions | Ask implementation questions about Web Chat                  | https://stackoverflow.com/questions/tagged/web-chat     |
+| Bot Framework Questions     | Ask implementation questions related to the BotFramework SDK | https://stackoverflow.com/questions/tagged/botframework |
+| Bot Builder                 | A comprehensive list of Bot Framework SDKs and tools         | https://github.com/Microsoft/BotBuilder                 |