Add initial documentation for new report a problem settings #7809
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larkox
added
1: Dev Review
larkox
commented
Mar 18, 2025
| .. config:setting:: report-a-problem-link | ||
| :displayname: Report a Problem link (Customization) | ||
| :systemconsole: Site Configuration > Customization | ||
| :configjson: .SupportSettings.ReportAProblemLink | ||
| :environment: MM_SUPPORTSETTINGS_REPORTAPROBLEMLINK | ||
| :description: This field sets the URL for the **Report a Problem** link in the channel header **Help** menu. Default value is **https://about.mattermost.com/default-report-a-problem**. | ||
| :description: Users will be directed to this link when they choose ‘Report a Problem’. |
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The default is no longer this one, but depends on whether the user has a license or not.
larkox
commented
Mar 18, 2025
| :systemconsole: Site Configuration > Customization | ||
| :configjson: .SupportSettings.ReportAProblemType | ||
| :environment: MM_SUPPORTSETTINGS_REPORTAPROBLEMTYPE | ||
| :description: Select how the ‘Report a Problem’ option behaves. Choosing ‘Custom link’ or ‘Email address’ allows you to provide a URL or address in the next field. ‘Hide link’ removes the ‘Report a Problem’ option from the app. |
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There is another option (Default) that will use the permalinks that we have discussed before
https://mattermost.com/pl/report_a_problem_licensed -> https://support.mattermost.com/hc/en-us/requests/new
https://mattermost.com/pl/report_a_problem_unlicensed -> https://handbook.mattermost.com/contributors/contributors/ways-to-contribute#report-a-bug
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Newest code from mattermost has been published to preview environment for Git SHA 5c57514 |
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Newest code from mattermost has been published to preview environment for Git SHA 005bc89 |
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Summary
Documentation new for report a problem settings
Ticket Link
Part of https://mattermost.atlassian.net/browse/MM-61217
Related PRs
Mobile: mattermost/mattermost-mobile#8605
Monorepo: mattermost/mattermost#30444