Online Community Working Group

active/online-community.md

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+# Online Community Working Group
+
+## Scope of responsibilities
+
+This group exists to support the official community platforms and those in elevated roles on those platforms.
+
+The [Django Forum](https://forum.djangoproject.com/) and the [Django Discord](https://discord.gg/xcRH6mN4fa) are core parts of the overall community and those that help and moderate these platforms take significant time from their day to help others.
+We can support them through training and taking action to make their lives easier.
+
+The broad goals of the group are:
+  - facilitate and centralise discussion between moderators and admins on the various platforms
+  - coordinate efforts for training and processes around moderation
+  - provide support to improve the platforms to lighten moderation and admin workloads
+  - provide training and support to the wider community on how to use the platforms effectively
+  - ensure consistency that our online Django communities are welcoming and safe spaces
+
+- What actions are you proposing the WG be allowed to take directly?
+  - Creation and management of processes related to community platforms. Examples of these processes include
+    - Proposals for adding/removing moderators & other roles and the adding/removing of roles directly
+    - Training for moderators & other roles as required
+    - Ensuring moderation is consistent across teams and platforms
+  - Taking ideas from the community to improve the community spaces.
+
+- Which actions will the WG take back to the Board for votes?
+  - Proposal to trial a new platform
+  - Proposal to migrate to a new platform
+  - Proposal to retire an existing platform that is in use
+  - Budget to improve existing platforms
+
+There is a lot of potential ideas in this space. Part of the WG will be setting up a process to take ideas and have a backlog of these ideas.
+
+### Delegated responsibilities
+
+With regards to Django Software Foundation responsibilities and resources, the group operates with:
+
+- A minimum of two members having admin privileges for a single platform while a single member of the group not having admin priveleges to all platforms.
+
+## Initial membership
+
+- Chair: Andrew Miller
+- Co-Chair: TBD
+- Board Liaison (must be an active Board member; may be the same as Chair/Co-Chair): Tom Carrick?
+- Other members:
+  - Patryk Bratkowski
+
+## Future membership
+
+- Who is eligible to join? Any volunteer, or are there specific requirements?
+  - Anyone can join, however they need to active on the community platforms for at least 3 months or nominated by a DSF Individual member.
+- How do people who want to join sign up / volunteer / express interest?
+  - Send one of the WG members a message on Discord or the Forum
+- How will decisions on adding/removing members be handled?
+  - New members may self-nominate.
+  - Members will serve for a one year term. At the end of this term, they need to opt into staying involved to keep being a member of the group.
+  - New members will get approved by existing members of the WG.
+  - If any member wishes to leave the group before the end of their term, they can do so by notifying the group.
+  - Members can propose a vote on removing a member from the working group. This needs 50%+1 agreement.
+
+## Budget
+
+- How much money or spending discretion do you need?
+  - None to begin with, however I would expect over time budget might get requested for supporting the Forum and Discord server. See below for [ideas](#budget-ideas)
+- How do you want that money allocated:
+  - None to begin with.
+
+## Comms
+
+Where will discussions and activities take place?
+
+Suggestions:
+
+- Private Channel in the Discord Server and private category in the forum, possibly also a channel is the DSF slack.
+- This space should be shared with the CoC Commitee or another space for shared comms across platforms.
+
+Meetings: Quarterly video call meeting on Discord.
+
+## Reporting
+
+How and how often will the WG report back to the board?
+  - Quarterly forum post and discord announcement of improvements made to the platforms.
+  - Private quarterly report of improvements made to the platforms to the Board
+
+
+### Budget ideas
+
+- Training for Moderators & Admins
+- Hosting fees for bots
+- Subscription fees for bots
+- Tools for community management/growth (https://orbit.love)
+- Hosting for the forum
+- Discord Nitro