Missing state in some SRT321 device, not on some

[gsemet]

Checklist

• I have read and followed the above instructions

• I have checked the troubleshooting section and my problem is not described there.

• I have read the changelog and my problem was not mentioned there or the fix did not work.

Describe the issue

Please see the detailed report on the forum. In a nutshell, I have 4 SRT321 devices, that works fine, I can enable/disable them, set the setpoint, and so on.

They are thermostat that controls qubino flush pilot on/off activator to control heater.

But some shows as "SRT321 by Secure Meters (UK) Ltd." displays correctly the heater activation in HA:

while others shown as “HRT4-ZW / SRT321 by Secure Meters (UK) Ltd.” does not

This seems to be linked to a missing state in "HRT4-ZW / SRT321": "[119-66-0-state] Operating state"

Software versions

zwave-js-ui: 9.27.8
zwave-js: 14.3.7
home id: 3376811060
home hex: 0xc9460c34

Core 2024.12.5
Supervisor 2024.12.0
Frontend 20241127.8

Z-Wave Controller (Stick/Dongle/...)

discussions

Device information

Good one: node id 119 (productLabel: 'SRT321')

Bad one: node id 56 (productLabel: 'HRT4-ZW / SRT321')

Checklist

• I made sure to provide a driver log on level debug.

• The log includes a re-interview of the problematic device (if applicable).

• The log includes the problematic interaction with the device (if applicable).

• I provided the node ID of the problematic device (if applicable).

Upload Logfile

a0d7b954_zwavejs2mqtt_2024-12-24T11-21-44.351Z.log

[zwave-js-bot]

👋 Hey @gsemet!

It looks like you attached a logfile, but its filename doesn't look like it a driver log that came from Z-Wave JS.

Please double-check that you uploaded the correct logfile. If you did, disregard this comment.

As a reminder, here's how to create one:

• Z-Wave JS UI
• Home Assistant Z-Wave Integration
• ioBroker.zwave2 Adapter

[gsemet]

Link to the HA bug report: home-assistant/core#133948