Glitch / Buggy on App Center Interface

[SethDeveloper]

Is there an existing issue for this?

• I have searched the existing issues and found none matching what I'm reporting.

Bug Description

Glitch / Buggy on App Center Interface

Description

There was something like glitching when I tried to scrolling on App Center. Sometime it lead to crash or freeze the whole system which I need to force restart.

Video

Snap.Store.Glitch.UI.webm

Steps to reproduce the behavior

1. Go to Snap Store
2. Scrolling on UI or Navigate to any pages

Expected behavior

No response

Ubuntu release

24.04 LTS

What architecture are you using?

amd64

System info

6.8.0-51-generic #52-Ubuntu SMP PREEMPT_DYNAMIC Thu Dec 5 13:09:44 UTC 2024
name: snap-store
summary: Snap Store is a graphical desktop application for discovering, installing and
managing snaps on Linux.
publisher: Canonical✓
store-url: https://snapcraft.io/snap-store
contact: https://bugs.launchpad.net/snap-store/
license: unset
description: |
Snap Store showcases featured and popular applications with useful descriptions,
ratings, reviews and screenshots.

Applications can be found either through browsing categories or by searching.

Snap Store can also be used to switch channels, view and alter snap permissions and view
and submit reviews and ratings.

Snap Store is based on GNOME Software, optimized for the Snap experience.
commands:

• snap-store.show-updates
• snap-store
  snap-id: gjf3IPXoRiipCu9K0kVu52f0H56fIksg
  tracking: latest/stable/ubuntu-24.04
  refresh-date: 2 days ago, at 21:30 +07
  channels:
  2/stable: 0+git.7a3a49a6 2024-12-19 (1248) 11MB -
  2/candidate: ↑
  2/beta: ↑
  2/edge: 0+git.7a3a49a6 2024-12-18 (1248) 11MB -
  latest/stable: 41.3-72-g80e7130 2024-09-22 (1216) 12MB -
  latest/candidate: ↑
  latest/beta: ↑
  latest/edge: 0+git.7a3a49a6 2024-12-18 (1248) 11MB -
  preview/stable: –
  preview/candidate: 0.2.7-alpha 2023-02-02 (864) 10MB -
  preview/beta: ↑
  preview/edge: 0.3.0-alpha 2023-08-14 (1017) 11MB -
  1/stable: 41.3-72-g80e7130 2024-09-22 (1216) 12MB -
  1/candidate: ↑
  1/beta: ↑
  1/edge: 41.3-72-g80e7130 2024-09-16 (1216) 12MB -
  installed: 0+git.4fcd62b7 (1218) 11MB -

---

name: snapd
summary: Daemon and tooling that enable snap packages
publisher: Canonical✓
store-url: https://snapcraft.io/snapd
contact: https://github.com/snapcore/snapd/issues
license: GPL-3.0
description: |
Install, configure, refresh and remove snap packages. Snaps are
'universal' packages that work across many different Linux systems,
enabling secure distribution of the latest apps and utilities for
cloud, servers, desktops and the internet of things.

Start with 'snap list' to see installed snaps.
type: snapd
snap-id: PMrrV4ml8uWuEUDBT8dSGnKUYbevVhc4
tracking: latest/stable
refresh-date: 2 days ago, at 21:25 +07
channels:
latest/stable: 2.67 2025-01-11 (23545) 46MB -
latest/candidate: 2.67 2024-12-17 (23545) 46MB -
latest/beta: 2.67 2024-12-04 (23545) 46MB -
latest/edge: 2.67+git127.g58fadb6 2025-01-10 (23709) 50MB -
installed: 2.67

Additional context

My machine is old MSI GL62 model with 6th Gen CPU and GTX 950M.

[d-loose]

Thanks for the report - could you please provide some information about your graphics card and drivers in use by running

glxinfo -B

and

lspci -nn -k | grep -A2 VGA

@robert-ancell I'd be happy if you could take a look at this one as well

[SethDeveloper]

Thanks for the report - could you please provide some information about your graphics card and drivers in use by running

glxinfo -B

and

lspci -nn -k | grep -A2 VGA

@robert-ancell I'd be happy if you could take a look at this one as well

---

@d-loose Thanks for your replied.
Here is my driver information:

glxinfo -B

name of display: :1
display: :1 screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
Vendor: Intel (0x8086)
Device: Mesa Intel(R) HD Graphics 530 (SKL GT2) (0x191b)
Version: 24.0.9
Accelerated: yes
Video memory: 23915MB
Unified memory: yes
Preferred profile: core (0x1)
Max core profile version: 4.6
Max compat profile version: 4.6
Max GLES1 profile version: 1.1
Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) HD Graphics 530 (SKL GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 24.0.9-0ubuntu0.3
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 24.0.9-0ubuntu0.3
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 24.0.9-0ubuntu0.3
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

lspci -nn -k | grep -A2 VGA

00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 530 [8086:191b] (rev 06)
DeviceName: Onboard IGD
Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 530 [1462:115a]

[Dadu042]

Same visual issue for me, on Ubuntu Mate 24.10:

$ lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 24.10
Release:	24.10
Codename:	oracular

$ glxinfo -B
name of display: :0
display: :0  screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
    Vendor: Intel (0x8086)
    Device: Mesa Intel(R) UHD Graphics 620 (KBL GT2) (0x5917)
    Version: 24.2.3
    Accelerated: yes
    Video memory: 3898MB
    Unified memory: yes
    Preferred profile: core (0x1)
    Max core profile version: 4.6
    Max compat profile version: 4.6
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) UHD Graphics 620 (KBL GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 24.2.3-1ubuntu1
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 24.2.3-1ubuntu1
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 24.2.3-1ubuntu1
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20


$ lspci -nn -k | grep -A2 VGA
00:02.0 VGA compatible controller [0300]: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07)
	DeviceName:  Onboard IGD
	Subsystem: Dell Device [1028:0817]

[robert-ancell]

If you have this issue please try gtk3-demo and double-click on "OpenGL Area" to confirm that is working? (sudo apt install gtk-3-examples`). (This will see if it's a GTK GL issue).

Also try flutter-gallery (snap install flutter-gallery). (this will see if it affects other snaps).

[SethDeveloper]

If you have this issue please try gtk3-demo and double-click on "OpenGL Area" to confirm that is working? (sudo apt install gtk-3-examples`). (This will see if it's a GTK GL issue).

Also try flutter-gallery (snap install flutter-gallery). (this will see if it affects other snaps).

---

Thank you for your reply. I already tried your method.
I installed it via the command above sudo apt install gtk-3-examples. But nothing in my application list, So I installed from App Center instead. After installing, I got 3 software in my list (GTK+ Demo, Icon Browser and Widget Factory).

• GTK+ Demo (OpenGL Area is working fine)

• Icon Browser

• Widget Factory

The flutter-gallery is working fine.

Flutter.Gallery.webm