Update packages/paste-website/src/data/word-list.json

Co-authored-by: Aren Goetcherian <[email protected]>

Author: mma1504

packages/paste-website/src/data/word-list.json

@@ -75,7 +75,8 @@
   "success/successfully": "Avoid because it is almost always redundant. For example, instead of saying 'Your account was sucessfully created.' we can say 'Your account was created.'",
   "team member": "Don't use 'teammate' or 'team mate'",
   "thank you": "Don't use when users completed something they'd do otherwise. Only use when we've asked them to do something extremely inconvenient.",
-  "upgrade": "Use when you are moving to a newer version (most likely in the context of a minor version). For example, 'Update to the latest version of Flex', 'Auto updates for Flex'.",
+  "update": "Use when you are moving to a newer version (most likely in the context of a minor version). For example, 'Update to the latest version of Flex', 'Auto updates for Flex'.",
+  "upgrade": "Reserve for bigger updates that will involve a lot of work. Use the term appropriate to the amount of work involved. Consider this spectrum: [Very little work, one click] Update > Upgrade > Migrate [A lot of work, several steps]"
   "upload": "Use as a call to action when a user needs to copy data of the same format from a computer system into a Twilio product",
   "utilize": "Avoid. Use 'use' instead.",
   "us": "Using 'us' when referring to Twilio is okay for in-product content. Avoid in technical documentation.",