v4.0.2 : Beta

[sojan-official]

We’re thrilled to introduce the first beta release candidate for Chatwoot v4 , packed with innovative features and enhancements.

ChangeLog

🤖 Introducing Captain: Your AI-Powered Assistant

We’re proud to present Captain, our AI-powered assistant seamlessly integrated into Chatwoot. Captain is designed to enhance customer support efficiency with four key features:

• Captain Assistant: A customer-facing AI that provides real-time, context-aware responses.
• Captain Co-pilot: Helps agents with response preparation, translations, data retrieval, and more.
• Captain FAQs: Detects common unanswered questions to grow your knowledge base.
• Captain Memories: Logs key memories from conversations into the CRM for personalized, proactive support.

A Fresh, Revamped UI

We’ve also made significant updates to the Chatwoot interface, including:

• Inbox View: A whole new way to keep up with notifications and conversations relevant to you in Chatwoot without distractions.
• Better Email Previews: Improved formatting for faster response times.
• Redesigned Contacts Section: Cleaner layout and intuitive filtering for managing customer details.
• Streamlined Conversation Flow: Faster, more intuitive workflows for managing conversations.
• Reimagined Help Center Portal: Modern design and improved admin tools.
• New Sidebar Navigation: Easier access to key sections.
• Numerous other bug fixes and improvements.

⚠️ Important Note for Upgrading:

This release is a beta release. It is intended for testing and evaluation purposes only. Please wait for the stable releases if you intend to update production directly.

The v4 releases requires the pgvector extension to be installed in the database. Please refer to the Chatwoot v4 migration guide for more details on how to prepare your database for this release.

🖍 What’s Next?

Stay tuned for updates, patches, and a closer look at what's in store for 4.0 updates. We value your feedback and contributions, so please feel free to engage with our team and community.

Thank you for being an integral part of the Chatwoot journey. Happy coding!

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Thanks to @sudoevans, @mscrivo, @KubesDavid, @bfontaine, @tarushnagpal for the contributions

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This discussion was created from the release v4.0.2 : Beta.

[md-riaz]

When can we expect the stable release to use in production?

[MatheusLuisLorscheiter]

The "Date" attribute is frequently used by both me and my clients. Would it be possible to include an option to select a time along with the date?

This enhancement would greatly improve the efficiency of some automations I have in place.

I appreciate your consideration! 🤝🏼