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Retrospective UI is broken and icons are missing #984

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sujitks opened this issue Jan 9, 2025 · 12 comments · Fixed by #1002
Closed

Retrospective UI is broken and icons are missing #984

sujitks opened this issue Jan 9, 2025 · 12 comments · Fixed by #1002
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bug Something isn't working

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@sujitks
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sujitks commented Jan 9, 2025

Describe the bug
A clear and concise description of what the bug is.

Are you using the Retrospectives Tool on-prem?
[ ] Yes
[x] No

If Yes, what version of the extension?

To Reproduce
Steps to reproduce the behavior:

  1. Create a new retrospective board
  2. Click on the team assessment

Expected behavior
There should be checkbox/radio button available to select values from 1-9.

Screenshots
If applicable, add screenshots to help explain your problem. If you have any developer console information
that feels relevant, that is also helpful!
All the icons throughout the retrospective boards are missing.

There are errors in the browser console, complaining about fabric iconns not loaded due to DNS failure.

Image

Image

What screen type are you seeing this on ?
[x] Desktop
[ ] Mobile

Additional context
Add any other context about the problem here.

@sujitks sujitks added the bug Something isn't working label Jan 9, 2025
@dpaquette
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Our team is seeing this too.

@jhymesba
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So is my team.

@polatengin
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I have been notified about this issue this morning. I observed the issue on one of my test systems, too 👍

While I was troubleshooting it, I noticed the icons started to be showing up properly.

I wonder if the fabric icons cdn had a glitch and the team fixed it!

I'll keep this issue open until I get approval from you guys that the icons can be loaded properly on the UI.

screenshot of the developer tools panel

@MOlausson
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I've tested and the icons load fine for me now (in Europe).

@muthu3758
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muthu3758 commented Jan 27, 2025

Many of our teams also facing some UI issues on the Retrospective Board.

Image

@Siedlerchr
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Had the same. Especially in the Team assessment. Neither chrome nor firefox work

@kipusoep
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kipusoep commented Jan 28, 2025

Same issue here.
Also the votes used counter has been broken for quite some time now.

@cdvolvo
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cdvolvo commented Jan 28, 2025

I am having the same issue with the Team Assessment. No one can enter values for the questions. It is unusable. Our management finds this information important and this needs to return to functionality.
This issue is in edge and in chrome

Image

@Alfadbhq
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We are currently facing the same issue. Hopefully, we can have this resolved soon.

@MOlausson
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Thanks for sharing the updates, we can see that the CDN providing the icons is failing. We'll get back with an update after we've investigated.

@jacobstringfellow
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I'm guessing that this project is facing the same underlying issue that is called out in this MS Fluent UI bug. Seems like some options for a fix (seen in this report of the issue) would be:

  • Try workaround (not sure if it is supported in office-ui-fabric-react):
    initializeIcons("https://res.cdn.office.net/files/fabric-cdn-prod_20241209.001/assets/icons/");
    
  • Upgrade to latest versions of @fluentui/react/@fluentui/font-icons-mdl2 to load icons

@Alfadbhq
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it is working now, confirmed by our users as well. Thanks for the quick resolution.

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