Power Apps Crashing Issue When Zooming

[AnwarSadath31]

We developed a Power Apps application using components from the Creator Kit version CreatorKitCore_1.0.20230118.1. Later, we upgraded to CreatorKitCore_1.0.20240529.1.

When attempting to zoom within the app, it crashes, displaying the attached error message. We raised this issue with Microsoft Support, and their initial recommendation was to remove the Creator Kit components and test the zoom functionality. After following this suggestion, the app did not crash, which confirmed that the issue is related to these components.

However, removing the Creator Kit components is not a feasible solution as it would disrupt the functionality of screens built using them. Microsoft then suggested upgrading the Creator Kit to resolve the issue. Despite upgrading to version 1.0.20240529.1, the app still crashes when zooming.

We communicated this back to Microsoft, and they advised us to contact the PowerCAT team on GitHub to report the issue. Please find the attached image of the error message popup we receive when zooming.

We kindly request your assistance in addressing this problem, as it significantly impacts the usability of our application.