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Problem with WSL Ubuntu installation on W11 Home #12232

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adamgas opened this issue Nov 3, 2024 · 5 comments
Open
1 of 2 tasks

Problem with WSL Ubuntu installation on W11 Home #12232

adamgas opened this issue Nov 3, 2024 · 5 comments

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@adamgas
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adamgas commented Nov 3, 2024

Windows Version

Microsoft Windows [Version 10.0.22631.4317]

WSL Version

2.3.24.0

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

No response

Distro Version

Ubuntu

Other Software

No response

Repro Steps

  1. Activate Virtual Machine Platform & WSL in Windows functions
  2. Open PowerShell with "Run as administrator"
  3. Try to install Ubuntu on WSL with command: wsl --install -d Ubuntu --web-download

Expected Behavior

Installation successful, can run Ubuntu in WSL

Actual Behavior

Installation ends with error (in Polish):
Pobieranie: Ubuntu Instalowanie dystrybucji: Ubuntu Dystrybucja Ubuntu została zainstalowana. Trwa uruchamianie dystrybucji Ubuntu... Grupa lub zasób nie jest w odpowiednim stanie, aby można było wykonać żądaną operację. Kod błędu: Wsl/InstallDistro/0x8007139f

Diagnostic Logs

WslLogs-2024-11-03_08-31-49.zip

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Diagnostic information
Detected appx version: 2.3.24.0
Detected user visible error: Wsl/InstallDistro/0x8007139f

@adamgas
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adamgas commented Nov 3, 2024

I double checked for:

  • Windows additional features (img)
  • UEFI/BIOS Virtual Machine features - Enabled
    Image

Error is the same as before

@OneBlue
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OneBlue commented Nov 5, 2024

Thank you @adamgas. Based on the logs it looks like the ubuntu app failed to installed. Do you see a "ubuntu" in your start menu ? If so, does starting it properly install WSL ?

@adamgas
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adamgas commented Nov 8, 2024

there is "Ubuntu" when I type it:
Image
But when I click it, it opens Microsoft Store:
Image
"Ready to download"

So, no, clicking it does not start proper install

@OneBlue
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OneBlue commented Nov 13, 2024

Ok let's try to fully remove the ubuntu app then.

Can you try to run (elevated PowerShell):

 Get-AppxPackage -AllUsers  | Where { $_.PackageFamilyName.contains("Ubuntu") } | Remove-AppxPackage  -AllUsers

Beware though, this will remove all the ubuntu distributions from the machine, so if you have any data you want to keep, make backups.

Once the above command has completed, try to run wsl --install ubuntu --web-download again

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