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Thumbnail preview failed #16706

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MYGXT opened this issue Mar 2, 2022 · 8 comments
Closed
1 task done

Thumbnail preview failed #16706

MYGXT opened this issue Mar 2, 2022 · 8 comments
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Issue-Bug Something isn't working Product-File Explorer Power Toys that touch explorer like Preview Pane Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.

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@MYGXT
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MYGXT commented Mar 2, 2022

Microsoft PowerToys version

0.56.1

Running as admin

  • Yes

Area(s) with issue?

PDF Thumbnail, SVG Thumbnail

Steps to reproduce

Thumbnail preview is available in previous versions, but not in recent versions.

PowerToysReport\File Explorer\Logs:

[2022-03-02 01:57:02.477240] [p-6900] [t-5124] [error] unApply of HKCU\Software\Classes\CLSID{BCC13D15-9720-4CC4-8371-EA74A274741E}\Implemented Categories{62C8FE65-4EBB-45E7-B440-6E39B2CDBF29}\Default:: RegOpenKeyExW failed: ᅬ솨쀄ᅭᄇᄏᄉ퓌ᄌᄊᄄ샤ᅫᅣᄐ�ᄀᆪ
[2022-03-02 01:57:02.477278] [p-6900] [t-5124] [error] unApply of HKCU\Software\Classes\CLSID{BCC13D15-9720-4CC4-8371-EA74A274741E}\InprocServer32\Default:F:\Program Files\PowerToys\modules\FileExplorerPreview\PowerToys.PdfThumbnailProvider.comhost.dll: RegOpenKeyExW failed: ᅬ솨쀄ᅭᄇᄏᄉ퓌ᄌᄊᄄ샤ᅫᅣᄐ�ᄀᆪ
[2022-03-02 01:57:02.477293] [p-6900] [t-5124] [error] unApply of HKCU\Software\Classes\CLSID{BCC13D15-9720-4CC4-8371-EA74A274741E}\InprocServer32\Assembly:PowerToys.PdfThumbnailProvider, Version=v0.56.1.0, Culture=neutral: RegOpenKeyExW failed: ᅬ솨쀄ᅭᄇᄏᄉ퓌ᄌᄊᄄ샤ᅫᅣᄐ�ᄀᆪ

✔️ Expected Behavior

can preview pdf/svg Thumbnails.

❌ Actual Behavior

Previously previewable thumbnails work fine, but new files do not preview thumbnails.

Other Software

No response

@MYGXT MYGXT added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Mar 2, 2022
@jaimecbernardo
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We've got some errors there, interesting. Could you please send the full /bugreport ?

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Mar 2, 2022
@ghost
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ghost commented Mar 2, 2022

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!
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@MYGXT
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MYGXT commented Mar 2, 2022

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Mar 2, 2022
@franky920920 franky920920 added the Product-File Explorer Power Toys that touch explorer like Preview Pane label Mar 3, 2022
@TaicEart
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Same problem: SVG & PDF thumbnails in File Explorer doesn't work.

btw, I have seen #20210 #20031 #19277 #20547 , but has no answer.

Microsoft PowerToys version

0.62.1

Other Software

Windows10

@TaicEart
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Excuse me, is anyone there?🤔

@MYGXT
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MYGXT commented Oct 29, 2022

I've given up on getting a solution to this issue.

@cinnamon-msft
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/dup #20695

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Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!

@microsoft-github-policy-service microsoft-github-policy-service bot added Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing. and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels Oct 25, 2024
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Labels
Issue-Bug Something isn't working Product-File Explorer Power Toys that touch explorer like Preview Pane Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.
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