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Sometimes Fancy Zones not working at all #16683

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CrazyWolf13 opened this issue Mar 1, 2022 · 32 comments
Open
1 task done

Sometimes Fancy Zones not working at all #16683

CrazyWolf13 opened this issue Mar 1, 2022 · 32 comments
Labels
Issue-Bug Something isn't working Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. Product-FancyZones Refers to the FancyZones PowerToy

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@CrazyWolf13
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Microsoft PowerToys version

0.56.1

Running as admin

  • Yes

Area(s) with issue?

FancyZones

Steps to reproduce

Sometimes after long sessions on my pc (like 8hours )

✔️ Expected Behavior

Fancy zones should work alaways if activated LOL

❌ Actual Behavior

Sometimes just out of nowhere fancy zones doesn't work anymore, then i have to start the power toys settings and disable and reenable then it works again.
i don't know how to explain more ut does just happen sometimes out of nowhere.

Other Software

No response
@CrazyWolf13 CrazyWolf13 added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Mar 1, 2022
@SeraphimaZykova
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Can you please attach a bug report to help us investigate the issue?

@SeraphimaZykova
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/bugreport

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Mar 2, 2022
@ghost
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ghost commented Mar 2, 2022

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!
Report Bug

@SeraphimaZykova
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Probably similar to #16663, but I'm not sure.

@CrazyWolf13
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I don't even have this icon there lol but start on windows is on and admin mode also

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Mar 2, 2022
@SeraphimaZykova
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I don't even have this icon there

Does PowerToys work?
And did you look here?
image

@SeraphimaZykova SeraphimaZykova added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Team-Response An issue author responded so the team needs to follow up labels Mar 2, 2022
@CrazyWolf13
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Yes PowerToys does work fancy zones right now too but there is no icon in tray

@ghost ghost added Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Mar 2, 2022
@SeraphimaZykova
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Please do me a favor, if it happens again. Right after you open settings and restart FancyZones (you open settings by clicking on the tray icon, right?), create a bug report and upload it here. This step is essential for further investigation.
And it would be nice to check first if the PowerToys and FancyZones are working in Task Manager. Just to be sure that both processes are still working.

@SeraphimaZykova SeraphimaZykova added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Team-Response An issue author responded so the team needs to follow up labels Mar 2, 2022
@CrazyWolf13
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image

Seems to work
But i still don't have a tray icon lol

@ghost ghost added Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Mar 2, 2022
@franky920920
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Can you try to run %ProgramFiles%\PowerToys\Tools\BugReportTool.exe in the terminal and see if there is any file generated and any message on the terminal?

@franky920920
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/needinfo

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Status-No recent activity no activity in the past 5 days when follow up's are needed and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels Mar 3, 2022
@danielfrancoreal
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Sometimes I think it may be because I work with many tabs in chrome.. but I don't believe it could be the cause, it could be some process running in parallel from other software, but I couldn't identify if it could be in fact!

We have gone through numerous updates and the problem persists, but I will report the bug as soon as it happens, it took me a while to find the community here.

@SeraphimaZykova
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The problem happens when I'm dragging windows between monitors and at some point FancyZones crashes.

Thanks for the new info! Every detail can help, so feel free to share any related information.

@franky920920 franky920920 added the Product-FancyZones Refers to the FancyZones PowerToy label Mar 10, 2022
@SeraphimaZykova SeraphimaZykova added Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels Mar 10, 2022
@CrazyWolf13
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So what should i do next if it happens again?
Log files upload?

@SeraphimaZykova
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So what should i do next if it happens again? Log files upload?

  • Create and attach here a bug report.
  • In task manager, go to the PowerToys.FancyZones process, right click and create dump file. You can send it to me directly by email to [email protected]

image

@danielfrancoreal
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I send everything to this email, in addition to the log generated in the task manager, should I send the zip file generated in the program report in the hidden window bar?!

@danielfrancoreal
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The bug happened to me just now, but I couldn't take a screenshot, my PC crashed and I had to log out and log in again... as soon as the bug happens again, I'll know how to proceed!

@danielfrancoreal
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Então, o que devo fazer a seguir se acontecer novamente? Carregar arquivos de log?

  • Crie e anexe aqui um relatório de bug.
  • No gerenciador de tarefas, vá para o processo PowerToys.FancyZones, clique com o botão direito e crie o arquivo de despejo. Você pode me enviar diretamente por e-mail para [email protected]

imagem

The bug happened again, I just reported it to the indicated email... I'm waiting for updates. Unfortunately I didn't get a screenshot, but I sent all possible bug reports.

@danielfrancoreal
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bug

I got a screenshot, when Fancyzones crashes the screen looks like this... having to close the program many times and start again to get back to normal. But counting the hours until it happens again!

@danielfrancoreal
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Waiting for solution in the next software updates...

@CrazyWolf13
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For me just nothing happend if i dragged a window with holding shift
But since i made this post i never experienced again maybe its fixed?

@CrazyWolf13
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Hello Power Toys Team
@danielfrancoreal send logs and so will you look into it or what else? @SeraphimaZ @franky920920

@franky920920
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@CrazySaft We'll definitely look into these, but we do prioritize work as we're a small team. :)

@danielfrancoreal
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For me just nothing happend if i dragged a window with holding shift But since i made this post i never experienced again maybe its fixed?

Sorry for the delay in responding, I didn't see the notification in my email... I leave the window placement automatic, I'm always dragging windows between monitors. I noticed the bug happen a few times since then!

@danielfrancoreal
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Recently, I had to move my computer and use only one monitor for a while, the bug didn't happen again... now I'm back with 3 monitors, if it happens again I'll report.!

@github-actions github-actions bot mentioned this issue May 3, 2024
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@plante-msft
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Is this issue still reproducible?

/needinfo

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Jun 7, 2024
@CrazyWolf13
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@plante-msft
Thx for the reply, for me it's rather less of a problem, as those problems barely ever occur anymore.

For me it's kinda hard, as those issues seem to appear random, but could also be caused like after updates the fancyzones process is not correctly started and needs to be restartet, which is currently my main guess.

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Jun 7, 2024
@cinnamon-msft
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Are you still experiencing this issue? /needinfo

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels Mar 7, 2025
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Labels
Issue-Bug Something isn't working Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. Product-FancyZones Refers to the FancyZones PowerToy
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@SeraphimaZykova @franky920920 @cinnamon-msft @CrazyWolf13 @danielfrancoreal @plante-msft