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Keyboard focus jumps to the start of the page after invoking any interactive control in the message area of the bot. #5410

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Kirank915 opened this issue Jan 23, 2025 · 1 comment
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area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete.

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@Kirank915
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Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

Users who rely on keyboard are getting impacted as Keyboard focus is moving to the start of the page after invoking any control in the page. Due to this, the number of keystrokes will be increased to perform the desired action and users are unable to perform their desired action.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Focus management

What is the public URL for the website?

No response

How to reproduce the issue?

Step 1: Open the above URL in New Edge/Chrome browsers with valid credentials.
Step 2: Invoke the 'Bot' button which is present under the questions section.
Step 3: Navigate on the page using keyboard tab key.
Step 4: Verify whether Keyboard focus is moving to the start of the page after invoking any control in the page or not.

What do you expect?

Keyboard focus should not move to the start of the page after invoking any control in the page.
Ex: Keyboard focus should land on the next interactive control which occurs after invoking the first menu item under the questions section (i.e. What is contribution program) Or on the whole section which appears after performing action on control.

What actually happened?

Keyboard focus jumps to the start of the page after invoking any interactive control in the message area of the bot.
Observation: For example, we invoke the first menu item under the questions section (i.e. What is contribution program) then keyboard focus is moving to the starting of the page.

Do you have any screenshots or recordings to repro the issue?

Image

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

https://aka.ms/MAS2.4.3

WCAG reference

No response

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

@Kirank915 Kirank915 added area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete. labels Jan 23, 2025
@Kirank915
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#AIlimited;#A11yMAS;#A11ySev2;#Accessibility;;#Benchmark;#BotFrameworkWebChat-Oct24;#HCL;#K4W;#MAS2.4.3;#Win11-Edge(Chromium);#WWL:Bug1767693;

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Labels
area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete.
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