If use VPN then cannot add item

[brucezhuo]

If use VPN, cannot add YouTube vedio link and show error.

[mattwright324]

Hi @brucezhuo

Could you provide more information: the type of VPN and the error message you saw?

[brucezhuo]

I install the java 8 64bit en version, i can open the UI, but if i add item, such like “https://www.youtube.com/watch?v=4lcGBERIcuU&ab_channel=RealTimewithBillMaher", then the error message will out as the png pic i posted.

[mattwright324]

Open the log folder in the application and open the most recent log file and scroll to the bottom. Could you copy paste any ERROR and Exceptions into here, or if you'd rather just send the log file and I can look at it.

[brucezhuo]

tks for yr reply, pls check these files i attached.

…

------------------ 原始邮件 ------------------ 发件人: "mattwright324/youtube-comment-suite" ***@***.***>; 发送时间: 2021年3月23日(星期二) 晚上9:57 ***@***.***>; ***@***.******@***.***>; 主题: Re: [mattwright324/youtube-comment-suite] If use VPN then cannot add item (#78) Open the logs folder in the application and open the most recent log file and scroll to the bottom. Could you copy paste any ERROR and Exceptions into here, or if you'd rather just paste the log file and I can look at it. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[mattwright324]

Unfortunately, don't see any attached files. Maybe doesn't work via email reply? In-browser says you can drag/drop onto this reply box to attach files.

[brucezhuo]

sorry about that. i attached again.

…

------------------ 原始邮件 ------------------ 发件人: "mattwright324/youtube-comment-suite" ***@***.***>; 发送时间: 2021年3月23日(星期二) 晚上10:05 ***@***.***>; ***@***.******@***.***>; 主题: Re: [mattwright324/youtube-comment-suite] If use VPN then cannot add item (#78) Unfortunately, don't see any attached files. Maybe doesn't work via email reply? In-browser says you can drag/drop onto this reply box to attach files. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[mattwright324]

Still not seeing anything

[brucezhuo]

i sent the attached files to yr mail address via my gmail, pls check.

[brucezhuo]

I searched the google for error reason, it says that VPN cannot support IPV6, need to add the script " -Djava.net.preferIPv4Stack=true", i don't know just FYI.