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## Identities
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Email identities allow you to manage multiple personas from a single email account. This can be useful for personal, professional, or organizational purposes. Each identity can have its own name and signature.
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When you're in Profle page, you can see your identity list
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When you're in Profile page, you can see your identity list
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### 1. Create a new identity
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#### On Web
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- (1) Click on "Create New Identity" button
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- (2) Enter the name for the identity.
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- (3) Email: Specify the email address associated with this identity. You can select one email from drop-down list.
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- (4) Reply to: Specify the email address that will appear on recepient's composer when he reply to your email
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- (5) BCC: When you compose a new email wiht this identity, the emails in this field will be added to "Bcc" field of composer automatically
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- (1) Click on "Create New Identity" button.
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- (2) Enter the name for the identity, which is to be displayed to recipients.
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- (3) Email: Specify the email address associated with this identity. You can select one email from drop-down list.
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- (4) Reply to: Specify the email address that will appear on your recipient's composer when he replies to your email.
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- (5) Bcc to: When you compose a new email with this identity, the emails in this field will be added to "Bcc" field of composer automatically
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- (6) Customize the signature if needed.
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- (7) Set as default identity: When an identity is set as dedault, its settings such as signature, BCC... will be used when you compose a new email. You can still change to a non default identity by selecting it in the composer.
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- (7) Set as default identity: When an identity is set as default, its settings such as signature, BCC... will be used when you compose a new email. You can still change to a non default identity by selecting it in the composer.
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- (8) Click button Create to save the new identity.
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- (1) Click on "Create New Identity" button
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- (2) Enter the name for the identity.
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- (3) Email: Specify the email address associated with this identity. You can select one email from drop-down list.
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- (4) Reply to: Specify the email address that will appear on recepient's composer when he reply to your email
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- (5) BCC: When you compose a new email wiht this identity, the emails in this field will be added to "Bcc" field of composer automatically
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- (4) Reply to: Specify the email address that will appear on the recipient's composer when he replies to your email
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- (5) BCC: When you compose a new email with this identity, the emails in this field will be added to "Bcc" field of composer automatically
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- (6) Customize the signature if needed.
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- (7) Set as default identity: When an identity is set as dedault, its settings such as signature, BCC... will be used when you compose a new email. You can still change to a non default identity by selecting it in the composer.
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- (7) Set as default identity: When an identity is set as default, its settings such as signature, BCC... will be used when you compose a new email. You can still change to a non default identity by selecting it in the composer.
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- (8) Click button Create to save the new identity.
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- (9) - You can include an image in signature of the identity, .eg company logo, product logo, project logo.... The image is sent in every email, so it should be an small image (less than 16KB).
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- (9) You can include an image in signature of the identity, .eg company logo, product logo, project logo.... The image is sent in every email, so it should be a small image (less than 16KB).
@@ -170,7 +170,7 @@ When you're in Profle page, you can see your identity list
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## Email read receipts
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- To find out when an email that you sent was opened, you can request a read receipt. A read receipt is sent to you as an email with the time and date of when your message was opened.
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- This setting allows you to automaticaly enable the read receipt for any email that you sent:
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- This setting allows you to automatically enable the read receipt for any email that you sent:
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(1) Enter the email address to which you want to forward your emails. You can input multiple email addresses
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(2) Click `Add recipient`buton to save your changes, there will be a successfull notification
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(2) Click `Add recipient`button to save your changes, there will be a successful notification
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(3) Choose whether to keep a copy of forwarded emails in your original inbox: By default, the toggle is enabled.
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- When you enable this toggele, when a new email arrives in your inbox, it is automatically forwaded to the list of recipients below and the email is till in your inbox. This could be helpful in some cases as:
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- When you enable this toggle, when a new email arrives in your inbox, it is automatically forwarded to the list of recipients below and the email is till in your inbox. This could be helpful in some cases as:
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- Consolidating Emails: Forward emails from multiple accounts to a central inbox for easier management.
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- Backup: Automatically forward emails to a backup email address
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- Forward emails at work to a personal mailbox in your vacation to ensure you don't lose important messages.
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- Handle your departure
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- ...
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- When you disable the toggle, when a new email arrives in, it is automatically forwaded to the list of recipients below and the email is not kept in your inbox.
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- When you disable the toggle, when a new email arrives in, it is automatically forwarded to the list of recipients below and the email is not kept in your inbox.
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- (1) Turn on the toggle :`Automatically reply to messages when they are received`
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- (2) Setting the Date Range: Specify the start and end dates/times for your automatic replies. This ensures that the messages are sent only during your vacation period.
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- End date is optional. If you can turn off the toggle `Vacation stops at', it means the vacation does not have an end date and your vacation responder will work until you turn it off or change the setting.
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- End date is optional. If you can turn off the toggle `Vacation stops at`, it means the vacation does not have an end date and your vacation responder will work until you turn it off or change the setting.
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- (3) Subject: Input the automatic reply email's subject
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- (4) Compose your vacation reply message. Rich-text options are available
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- (5) Save changes. You need to click this button so that your input is applied.
When the vacation is enabled, there will be a vacation banner in every screen until the vacation ends or you turn off it:
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When the vacation is enabled, there will be a vacation banner in every screen until the vacation ends or until you turn it off :
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- (1) When you click on `Turn off`, the vacation responder is disabled immediately and the banner disappears
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- (2) When you click on `Vacation setting`, it will open vacation setting page.
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### 2. Receive vacation automatic reply
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- When a person sends an email when your vacation mode is enabled, he will receive an automatic reply with the subject and message body which are inputed in your vacation setting screen
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- When a person sends an email when your vacation mode is enabled, he will receive an automatic reply with the subject and message body which are inputted in your vacation setting screen
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- Hiding and showing folders is a useful feature that allows you to customize the view of your mailbox and focus on the folders that are most important to you.
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- This feature is particularly useful when you have numerous folders but want to focus on specific ones.
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- On Manage accout page, YOu can select tab "Folder visibility" on left menu to access Folder visibility settings
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- You can change the visibility of personal foder and team-mailbox
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- On Manage account page, YOu can select tab "Folder visibility" on left menu to access Folder visibility settings
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- You can change the visibility of personal folder and team-mailbox
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- You cannot change the visibility of system folder (Inbox, Archive, Draft, Outbox, Sent, Trash, Spam, Templates)
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- In the folder list, If a folder is currently hiden, there will be a button `Show` next to it. If you click on this button, the folder will be shown on the left folder menu of your mailbox
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- In the folder list, If a folder is currently hidden, there will be a button `Show` next to it. If you click on this button, the folder will be shown on the left folder menu of your mailbox
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- In the folder list, If a folder is currently shown, there will be a button `Hide` next to it. If you click on this button, the folder will be hidden on the left folder menu of your mailbox
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## Language settings
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- Language setting determinse the language in which you view content, communicate, and interact with TwakeMail application
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- By default, the language of the browser (for web) or system language (for mobile) will be used when you first logged-in TwakeMail and you can change it to your prefered language
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- On Manage accout page, YOu can select tab "Language and regions" on left menu to access Language settings
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- Then you can select the language that you want, it will be applied immediately to your Twake-Mail account.
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- Language setting determine the language in which you view content, communicate, and interact with TwakeMail application
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- By default, the language of the browser (for web) or system language (for mobile) will be used when you first logged-in TwakeMail and you can change it to your preferred language
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- On Manage account page, YOu can select tab "Language and regions" on left menu to access Language settings
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- Then you can select the language that you want, it will be applied immediately to your TwakeMail account.
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