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Stuck on 'Loading' #28

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pjsgsy opened this issue Sep 6, 2023 · 3 comments
Open

Stuck on 'Loading' #28

pjsgsy opened this issue Sep 6, 2023 · 3 comments

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@pjsgsy
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pjsgsy commented Sep 6, 2023

Hi,
Just installed this from the current build. Created a new email account called [email protected], connect to it OK. Sent a test email to it OK. Activate the plugin by using the manual connect to IMAP option. Enter the username password and server details, 993, using TLS. All basically default. It connects, and from the log on the mail server I can see it authenticates just fine, but it goes no further. Just sits +idle. The client end is just stuck on 'loading'. I've removed and re-added it, and tried a few times. Always the same.

Any suggestions?

@chopstik
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I've a similar situation where previously the plugin was working fine, connecting and retrieving email - but now its hung as you click on the mail icon...

Screenshot 2023-10-13 at 08 21 20

@chopstik
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Tried deleting plugin, restart, reinstall, restart.
Tried clearing potentially problematic messages from the mailbox.
Deleted read messages from mailbox, leaving only the unread messages yet to be ingested.
I'm on macOS Sonoma 14.0. Stuck like this Joplin seems to be consuming a lot of power, something's not quite right.

@chopstik
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Found the issue working through #24 - the releases hasn't been updated to include more recent bugfixes. If you clone the repo locally insdtall dependencies then run npm run dist you'll get a publish/Bishoy.EmailPlugin.jpl archive. Copy that and replace the plugin in /Users/***/.config/joplin-desktop/plugins (macOS) and the pagination issue at fault is resolved.

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