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I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.
Yes
The bug
This issue seems to be similar to, but not exactly like #16416 in that both result in it appearing that the app is not responding. However there are no actual errors in the logs, just the android popup saying that Immich has stopped responding and giving you the option to "Close App" or "Wait".
From what I can tell, this seems to happen when it is doing a background sync with a large amount of data (such as videos or lots of photos). The wifi network is plenty fast (usually uploading at 100Mbps+ sustained).
The OS that Immich Server is running on
Ubuntu 22.04
Version of Immich Server
1.129
Version of Immich Mobile App
1.129
Platform with the issue
Server
Web
Mobile
Your docker-compose.yml content
## WARNING: Make sure to use the docker-compose.yml of the current release:## https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml## The compose file on main may not be compatible with the latest release.#name: immichservices:
immich-server:
container_name: immich_serverimage: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}# extends:# file: hwaccel.transcoding.yml# service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcodingvolumes:
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- /etc/localtime:/etc/localtime:roenv_file:
- .envports:
- 2283:2283depends_on:
- redis
- databaserestart: alwaysimmich-machine-learning:
container_name: immich_machine_learning# For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.# Example tag: ${IMMICH_VERSION:-release}-cudaimage: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}# extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration# file: hwaccel.ml.yml# service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicablevolumes:
- model-cache:/cacheenv_file:
- .envrestart: alwaysredis:
container_name: immich_redisimage: docker.io/redis:6.2-alpine@sha256:328fe6a5822256d065debb36617a8169dbfbd77b797c525288e465f56c1d392bhealthcheck:
test: redis-cli ping || exit 1restart: alwaysdatabase:
container_name: immich_postgresimage: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0environment:
POSTGRES_PASSWORD: ${DB_PASSWORD}POSTGRES_USER: ${DB_USERNAME}POSTGRES_DB: ${DB_DATABASE_NAME}POSTGRES_INITDB_ARGS: '--data-checksums'volumes:
- ${DB_DATA_LOCATION}:/var/lib/postgresql/datahealthcheck:
test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1interval: 5mstart_interval: 30sstart_period: 5mcommand: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]restart: alwaysvolumes:
model-cache:
Your .env content
You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables
# The location where your uploaded files are stored
UPLOAD_LOCATION=/storage/immich/images
# The location where your database files are stored
DB_DATA_LOCATION=/storage/immich/postgres
# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List# TZ=Etc/UTC# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=nope
# The values below this line do not need to be changed###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
Reproduction steps
Record videos that will be large enough that they take several minutes or longer to upload. But do so when off of wifi (and syncing is set to wifi only)
Get on wifi and start using the device (say watching youtube or something) while the background service starts syncing video
Wait and randomly, eventually, the popup that Immich has stopped responding will appear.
Relevant log output
2025-03-22 09:05:48.516951 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:48.268201 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:47.923733 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:47.500966 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:47.257289 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:46.635209 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:46.343651 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:46.104333 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:45.872081 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:45.680080 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:45.392849 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:45.119595 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:44.840581 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:44.662300 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:44.329430 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:44.093521 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:43.823145 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:43.589696 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:42.935129 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:42.714259 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:42.460113 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:42.246801 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:41.981185 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:41.710969 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:41.452705 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:41.232446 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:40.613727 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:40.168134 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:39.926072 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:39.626041 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:39.359820 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:39.109623 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:38.861549 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:38.499592 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:38.103266 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:37.756563 | info | SyncService | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:35.764088 | info | AssetNotifier | Load assets: 1739ms |
2025-03-22 09:05:35.764008 | info | AlbumService | Syncing completed. Changes: false|
2025-03-22 09:05:35.421573 | info | AlbumService |'Recents' is selected, keeping all individual albums |
2025-03-22 09:05:35.421557 | info | AlbumService | Found 32 device albums |
2025-03-22 09:05:33.413135 | info | HttpSSLCertOverride | Setting client certificate |
2025-03-22 09:05:15.721808 | info | HttpSSLCertOverride | Setting client certificate |
Additional information
No response
The text was updated successfully, but these errors were encountered:
I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.
The bug
This issue seems to be similar to, but not exactly like #16416 in that both result in it appearing that the app is not responding. However there are no actual errors in the logs, just the android popup saying that Immich has stopped responding and giving you the option to "Close App" or "Wait".
From what I can tell, this seems to happen when it is doing a background sync with a large amount of data (such as videos or lots of photos). The wifi network is plenty fast (usually uploading at 100Mbps+ sustained).
The OS that Immich Server is running on
Ubuntu 22.04
Version of Immich Server
1.129
Version of Immich Mobile App
1.129
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
Relevant log output
Additional information
No response
The text was updated successfully, but these errors were encountered: