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Android: "Not Responding" warning #17026

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2 of 4 tasks
iamwyza opened this issue Mar 22, 2025 · 0 comments
Open
2 of 4 tasks

Android: "Not Responding" warning #17026

iamwyza opened this issue Mar 22, 2025 · 0 comments

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@iamwyza
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iamwyza commented Mar 22, 2025

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

This issue seems to be similar to, but not exactly like #16416 in that both result in it appearing that the app is not responding. However there are no actual errors in the logs, just the android popup saying that Immich has stopped responding and giving you the option to "Close App" or "Wait".

From what I can tell, this seems to happen when it is doing a background sync with a large amount of data (such as videos or lots of photos). The wifi network is plenty fast (usually uploading at 100Mbps+ sustained).

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

1.129

Version of Immich Mobile App

1.129

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:2283
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:328fe6a5822256d065debb36617a8169dbfbd77b797c525288e465f56c1d392b
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always

volumes:
  model-cache:

Your .env content

You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/storage/immich/images
# The location where your database files are stored
DB_DATA_LOCATION=/storage/immich/postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=nope

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. Record videos that will be large enough that they take several minutes or longer to upload. But do so when off of wifi (and syncing is set to wifi only)
  2. Get on wifi and start using the device (say watching youtube or something) while the background service starts syncing video
  3. Wait and randomly, eventually, the popup that Immich has stopped responding will appear.

Relevant log output

2025-03-22 09:05:48.516951 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:48.268201 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:47.923733 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:47.500966 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:47.257289 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:46.635209 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:46.343651 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:46.104333 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:45.872081 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:45.680080 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:45.392849 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:45.119595 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:44.840581 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:44.662300 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:44.329430 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:44.093521 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:43.823145 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:43.589696 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:42.935129 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:42.714259 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:42.460113 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:42.246801 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:41.981185 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:41.710969 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:41.452705 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:41.232446 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:40.613727 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:40.168134 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:39.926072 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:39.626041 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:39.359820 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:39.109623 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:38.861549 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:38.499592 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:38.103266 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:37.756563 | info     | SyncService          | Synced changes of remote album thesearealldifferentbutredacted|
2025-03-22 09:05:35.764088 | info     | AssetNotifier        | Load assets: 1739ms |
2025-03-22 09:05:35.764008 | info     | AlbumService         | Syncing completed. Changes: false |
2025-03-22 09:05:35.421573 | info     | AlbumService         | 'Recents' is selected, keeping all individual albums |
2025-03-22 09:05:35.421557 | info     | AlbumService         | Found 32 device albums |
2025-03-22 09:05:33.413135 | info     | HttpSSLCertOverride  | Setting client certificate |
2025-03-22 09:05:15.721808 | info     | HttpSSLCertOverride  | Setting client certificate |

Additional information

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