en-destination.md

copyright	lastupdated	keywords	subcollection
years 2021, 2024	2024-10-07	event-notifications, event notifications, about event notifications, destinations, event destination	event-notifications

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Working with event destinations

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A destination is a delivery target for a notification. In other contexts, destinations are also called channels, sinks, or consumers. {: shortdesc}

Destination categories

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Destinations are of two categories: human and service.

Human destinations

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Human destinations are devices, servers, or applications that present notifications for human consumption. The following human destinations are supported by the {{site.data.keyword.en_short}} service:

• Email Destinations
  • Inbuilt Email
  • IBM Cloud Email service with custom domain
• Inbuilt SMS
• Custom SMS
• Microsoft® Teams
• PagerDuty
• Push notifications
  • Android Push Notifications (FCM)
  • iOS Push Notifications (APNs)
  • Chrome Push Notifications
  • Firefox Push Notifications
  • Safari Push Notifications
  • Huawei Push Notifications
• Slack
• ServiceNow

The Inbuilt Email and Inbuilt SMS destinations are provided out of the box, and are available whenever you create an instance of {{site.data.keyword.en_short}}. Other destinations must be added manually and require configuration.

Service destinations

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Service destinations are cloud services or application where notifications are consumed programmatically. The following service destination is supported by the {{site.data.keyword.en_short}} service:

• Webhook
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• {{site.data.keyword.cos_full_notm}}