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<h2 class="module-title font-alt">Pailo Privacy Policy</h2>
<div class="module-subtitle font-serif">Last updated: Feb 06, 2025</div>
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<h2>Introduction</h2>
<p>Welcome to Pailo, the AI friend designed for kids aged 9 to 14. This Privacy Policy explains how
our app, developed and
managed by ibjects.com, collects, uses, and protects your personal
information. By accessing or using
Pailo, you agree to this Privacy Policy. If you do not agree with any part of this policy,
please do not use the app.</p>
<h2>Privacy Policy Accessibility</h2>
<p>We use the information we collect in various ways, including to:</p>
<ul>
<li><b>Availability:</b> This privacy policy is available on our website at pailo-privacy-policy
and is
linked on our
app’s store listing page.</li>
<li><b>Non-Editable:</b> The content of this privacy policy is fixed and publicly accessible
without
requiring any plugins (e.g.,
PDFs).</li>
</ul>
<h2>Data Collection and Use</h2>
<h4>A. Information You Provide</h4>
<p>When you register or interact with Pailo, we may ask you to provide certain personal information,
including:</p>
<ul>
<li>Name</li>
<li>Date of birth</li>
<li>Email</li>
<li>Country</li>
</ul>
<h4>B. Automatic Data Collection</h4>
<p>Our backend is hosted on GOogle Cloud Services, which may automatically collect non-personally
identifiable information such as:</p>
<ul>
<li>IP address</li>
<li>Device information</li>
<li>Log data</li>
<li>Other analytics based data</li>
</ul>
<h4>C. Third-Party Integrations</h4>
<p>Pailo uses the following third-party services:</p>
<ul>
<li><b>Google Gemini AI:</b> Utilized for providing intelligent conversation features.</li>
<li><b>ElevenLabs:</b> Used for text-to-speech functionalities.</li>
</ul>
<p>These services may process your data in accordance with their own privacy policies. We only share
the data necessary for
the functionality of Pailo with these providers.</p>
<h4>D. Use of Collected Information</h4>
<p>We use the collected information to:</p>
<ul>
<li>Operate and improve the app’s functionality.</li>
<li>Analyze usage trends and optimize user experience.</li>
<li>Provide customer support.</li>
<li>Maintain records and perform financial audits.</li>
<li>Prevent and detect fraud.</li>
</ul>
<h2>Data Retention and Deletion</h2>
<ul>
<li><b>Retention:</b> Personal data is retained for as long as necessary to provide Pailo’s
services and for legitimate business purposes.
Detailed retention periods may vary depending on the type of data and legal requirements.
</li>
<li><b>Deletion:</b> Users have the option to permanently delete their profile data through the
in-app settings. Upon request, we will
promptly remove your personal data from our systems within 30 days from the request.</li>
</ul>
<h2>Data Security</h2>
<P>We implement robust security measures to safeguard your personal and sensitive data. These
include, but are not limited
to, encryption, secure server protocols, and regular security assessments. However, please note
that no method of
transmission over the Internet is entirely secure.</p>
<h2>Children’s Privacy & Protection</h2>
<h4>A. Talking with AI</h4>
<p>Every response that the AI in Pailo generates, goes through the following safety filters below
and respond accordingly:</p>
<ul>
<li><b>Harassment:</b> Negative or harmful comments targeting identity and/or protected
attributes.</li>
<li><b>Hate speech:</b> Content that is rude, disrespectful, or profane.</li>
<li><b>Sexually explicit:</b>Contains references to sexual acts or other lewd content.</li>
<li><b>Dangerous:</b>Promotes, facilitates, or encourages harmful acts.</li>
</ul>
<p>Users can only interact with AI via voice or text based input. There is no image or video
generation and no data of these conversations between AI and users are recorded by any of our
servers anywhere.</p>
<h4>B. Parental Controls</h4>
<ul>
<li>Parental Consent: We encourage parents or guardians to monitor and guide their child’s
online
activities. In cases
where personal information is provided by children under the required consent age (under 13
in
many jurisdictions), we
will promptly work with parents or legal guardians to verify consent and, if necessary,
remove
the data.</li>
<li>Data Collection: Pailo does not knowingly collect any information beyond what is necessary
for
providing its services. If
you suspect that we have collected personal information from a child without proper consent,
please <a href="https://forms.gle/yWZAcJV5oqvjRzGA6" target="_blank"><b>contact
us</b></a>
immediately.</li>
</ul>
<p>Pailo is designed for children aged 9 to 14. We do not knowingly collect personal information
from
children under the age
of 13. If you are a parent or guardian and you are aware that your child has provided us with
personal information,
please contact us so that we can take the necessary steps to remove that information from our
servers.</p>
<h2>Third-Party Data Sharing</h2>
<p>Except for the integration with Firebase, Gemini AI, and ElevenLabs which are essential for
Pailo’s operations, we do
not share or sell your personal data with third parties. Any sharing with third-party services
is solely for the purpose
of providing and improving our service.</p>
<h2>User Rights and Choices</h2>
<p>Depending on your jurisdiction, you may have the following rights regarding your personal data:
</p>
<ul>
<li><b>Access: </b> Request copies of your personal data.</li>
<li><b>Correction: </b>Request that any inaccurate or incomplete information be updated.</li>
<li><b>Erasure: </b>Request the deletion of your personal data.</li>
<li><b>Restriction: </b>Request the restriction of processing your data.</li>
<li><b>Objection: </b>Object to our processing of your data.</li>
<li><b>Data Portability: </b>Request that we transfer your data to another organization or
provide it to you directly.</li>
</ul>
<p>If you make a request, we have one month to respond to you. If you would like to exercise any of
these
rights, please
<a href="https://forms.gle/Mw4yyE2b4X8mBPgs6" target="_blank">contact us</a>.
</p>
<h2>Contact Information</h2>
<p>If you have any questions about this Privacy Policy or our data practices, please contact us at:
</p>
<ul>
<li><b>Privacy Point of Contact: </b> Chaudhry Talha - Email: [email protected]</li>
<li><b>Developer/Entity Name: </b> ibjects.com</li>
<li><b>Address: </b> No. 16, Plaza Sentul 10, Jalan Sinar Sentul,51100,
Kuala Lumpur, Wilayah Persekutuan</li>
</ul>
<h2>Changes to This Privacy Policy</h2>
<p>We may update our Privacy Policy from time to time. We will notify you of any changes by updating
the “Last updated”
date at the top of this policy. We encourage you to review this policy periodically to stay
informed about our data
practices.</p>
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