Robot won't power up; light ring shows "Spinning White" for awhile and then goes solid red. Power button does nothing; on/off dock does nothing

[michaelshiloh]

How are you connecting to your Create 3?

Wi-Fi (ROS 2)

Computer(s) Model(s) and Operating System(s)

Ubuntu 24.04 laptop with ROS2 Jazzy; Raspberry Pi Turtlebot4

Which version of ROS 2 is installed on your computer?

Other

Which firmware version is installed on your robot?

H.2.2

Which RMW is your robot running?

I don't know

Does your robot have an assigned namespace? If so, please share.

No response

Is the robot connected to a network? If so, what is the network type?

WiFi

Are there multiple Create 3 robots connected to your network?

None

Is multicast enabled?

None

What is the Adapter Board's USB/BLE Toggle currently switched to?

None

Describe your question.

I placed my robot on the doc and it powered up. I was just starting to learn how to use ros2 from my computer. I was able to undock it via
ros2 action send_goal /undock irobot_create_msgs/action/Undock "{}"
I put the robot back on the dock but then noticed that the ring light was red, indicating an error, and requiring a power cycle. I held down the power button for a long time and it switched off, pressed it again to power up. I get the spinning white light for awhile but then it turns red again.

Update: Eventually it powered up again (happy sound), I was able to undock again, and then immediately the light ring went red

[brianabouchard]

Are you able to get any logs? Ideally right before it goes red.