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I have tried other support avenues, including contacting Aqara/Nanoleaf, but to no avail.
I have been trying to setup these bulbs with little success.
The Aqara bulbs connect to Apple Homekit fine, but when enabling pairing mode, the bulbs may or may not connect to Home Assistant. I have a strong Wi-Fi network and 3 Apple HomePod mini acting as border routers. Some bulbs take 5-10 tries to connect to HA
Out of my 5 bulbs:
2 connected to HA first, then were shared to Homekit,
2 connected to Homekit then were shared to HA (because they wouldnt connect to HA first)
1 connected to Homekit but wont share to HA at all.
In HA, the two I connected natively are connected fine but the two I shared keep becoming unavailable.
I also grouped them all via a helper, but when doing a group command only a couple bulbs respond. All bulbs respond well in Homekit though.
Looking at the logs, I get errors like I posted below, but even when the device is unavailable, I can ping the device fine.
I do have Unifi network but have everything setup correctly (I think).
For Nanoleaf, the bulbs are constantly losing their thread connection despite what I believe to be a strong thread network. I also have several ESP BLE Proxy devices setup throughout my home.
Here is one of the logs for Aqara:
2025-02-17 22:13:35.883 (MainThread) INFO [matter_server.server.device_controller] Node:138 Subscription failed with CHIP Error 0x00000032: Timeout, resubscription attempt 3 2025-02-17 22:13:35.883 (MainThread) ERROR [matter_server.server.client_handler] [140088973229952] Error while handling: device_command (node 138): src/protocols/secure_channel/CASESession.cpp:607: CHIP Error 0x00000032: Timeout 2025-02-17 22:14:00.135 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35799i with Node: <0000000000000000, 0> S:0 M:19388841] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:14:10.509 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:14:35.934 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35808i with Node: <0000000000000000, 0> S:0 M:19388842] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:14:44.929 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:15:11.397 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35811i with Node: <0000000000000000, 0> S:0 M:19388843] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:15:19.349 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:15:45.522 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35816i with Node: <0000000000000000, 0> S:0 M:19388844] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:15:53.767 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:16:20.397 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35826i with Node: <0000000000000000, 0> S:0 M:19388845] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:16:28.186 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:16:28.187 (Dummy-2) CHIP_ERROR [chip.native.DMG] Failed to establish CASE for re-subscription with error ‘src/protocols/secure_channel/CASESession.cpp:607: CHIP Error 0x00000032: Timeout’
What version of Home Assistant Core has the issue?
core-2025.2.4
What was the last working version of Home Assistant Core?
Hey there @home-assistant/matter, mind taking a look at this issue as it has been labeled with an integration (matter) you are listed as a code owner for? Thanks!
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The problem
I have tried other support avenues, including contacting Aqara/Nanoleaf, but to no avail.
I have been trying to setup these bulbs with little success.
The Aqara bulbs connect to Apple Homekit fine, but when enabling pairing mode, the bulbs may or may not connect to Home Assistant. I have a strong Wi-Fi network and 3 Apple HomePod mini acting as border routers. Some bulbs take 5-10 tries to connect to HA
Out of my 5 bulbs:
2 connected to HA first, then were shared to Homekit,
2 connected to Homekit then were shared to HA (because they wouldnt connect to HA first)
1 connected to Homekit but wont share to HA at all.
In HA, the two I connected natively are connected fine but the two I shared keep becoming unavailable.
I also grouped them all via a helper, but when doing a group command only a couple bulbs respond. All bulbs respond well in Homekit though.
Looking at the logs, I get errors like I posted below, but even when the device is unavailable, I can ping the device fine.
I do have Unifi network but have everything setup correctly (I think).
For Nanoleaf, the bulbs are constantly losing their thread connection despite what I believe to be a strong thread network. I also have several ESP BLE Proxy devices setup throughout my home.
Here is one of the logs for Aqara:
2025-02-17 22:13:35.883 (MainThread) INFO [matter_server.server.device_controller] Node:138 Subscription failed with CHIP Error 0x00000032: Timeout, resubscription attempt 3 2025-02-17 22:13:35.883 (MainThread) ERROR [matter_server.server.client_handler] [140088973229952] Error while handling: device_command (node 138): src/protocols/secure_channel/CASESession.cpp:607: CHIP Error 0x00000032: Timeout 2025-02-17 22:14:00.135 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35799i with Node: <0000000000000000, 0> S:0 M:19388841] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:14:10.509 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:14:35.934 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35808i with Node: <0000000000000000, 0> S:0 M:19388842] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:14:44.929 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:15:11.397 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35811i with Node: <0000000000000000, 0> S:0 M:19388843] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:15:19.349 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:15:45.522 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35816i with Node: <0000000000000000, 0> S:0 M:19388844] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:15:53.767 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:16:20.397 (Dummy-2) CHIP_ERROR [chip.native.EM] <<5 [E:35826i with Node: <0000000000000000, 0> S:0 M:19388845] (U) Msg Retransmission to 0:0000000000000000 failure (max retries:4) 2025-02-17 22:16:28.186 (Dummy-2) CHIP_ERROR [chip.native.SC] CASESession timed out while waiting for a response from peer <000000000000008A, 1>. Current state was 4 2025-02-17 22:16:28.187 (Dummy-2) CHIP_ERROR [chip.native.DMG] Failed to establish CASE for re-subscription with error ‘src/protocols/secure_channel/CASESession.cpp:607: CHIP Error 0x00000032: Timeout’
What version of Home Assistant Core has the issue?
core-2025.2.4
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Matter and Thread
Link to integration documentation on our website
https://www.home-assistant.io/integrations/matter/
Diagnostics information
No response
Example YAML snippet
Anything in the logs that might be useful for us?
Additional information
No response
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