Enphase Envoy not reporting anymore #138873
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Hey there @bdraco, @cgarwood, @joostlek, @catsmanac, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) enphase_envoy documentation |
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Hi @hanszorn, can you provide a bit more details as there's not much to work with. No changes to the integration were made in 2024.2.4. Last change was in 2024.2.3.
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2025-02-14 19:54:28.949 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration waterinfo which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant 2025-02-14 19:54:40.382 WARNING (SyncWorker_1) [py.warnings] /usr/local/lib/python3.13/site-packages/urllib3/connectionpool.py:1064: InsecureRequestWarning: Unverified HTTPS request is being made to host '192.168.178.25'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings 2025-02-14 19:54:43.430 WARNING (ImportExecutor_0) [py.warnings] /usr/local/lib/python3.13/site-packages/panasonic_viera/init.py:789: SyntaxWarning: invalid escape sequence '=' 2025-02-14 19:54:45.661 INFO (SyncWorker_3) [fritzconnection] Unable to retrieve resource 'http://192.168.178.71:49000/igddesc.xml' from the device. |
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Logger: homeassistant.components.sensor.recorder Entity sensor.envoy_122242068527_lifetime_energy_consumption from integration enphase_envoy has state class total_increasing, but its state is not strictly increasing. Triggered by state 5.681406 (5.681406) with last_updated set to 2025-02-14T20:00:09.873843+00:00. Please create a bug report at https://github.com/home-assistant/core/issues?q=is%3Aopen+is%3Aissue+label%3A%22integration%3A+enphase_envoy%22 |
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Hopefully this information (the above 2 comments) are helpful. The ' Download Diagnostics' button is not there om my HA. I am fairly new to HA, so logfiles are not where my expertise is right now. |
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Hi @hanszorn, your envoy is reporting with 2 ip adresses (see below) one after the other . Can it be it is both on Wifi and Ethernet cable? That causes switching back and forth between these addresses. Check this and make sure it's only on one connection. The diagnostics box is not showing because the Envoy never gets into running mode, it remain in 'initialiseren' |
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My Envoy was indeed communication over both wifi and wired connections. With the help of Enphase Support it was possible to disable the wifi connection. So it should be OK now, but it isn't. Any suggestions on how to proceed? |
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Ok, then let's see if we can get some debug information:
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For some reason that did not work, no enphase log lines for today in the file. Let's try other method to convince it to tell what's going on.
logger:
default: warning
logs:
homeassistant.components.enphase_envoy: debug
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The problem
Since only a couple of days, probably after installing a new HA core version, my Envoy does not report any production. Enphase itself still shows data so the Envoy seems to be OK.
What version of Home Assistant Core has the issue?
core-2025.2.4
What was the last working version of Home Assistant Core?
probably core-2025.2.3 otherwise core-2025.2.2
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Enphase
Link to integration documentation on our website
https://www.home-assistant.io/integrations/enphase_envoy/
Diagnostics information
No response
Example YAML snippet
Anything in the logs that might be useful for us?
Additional information
No response
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