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Copy file name to clipboardexpand all lines: content/site-policy/acceptable-use-policies/github-acceptable-use-policies.md
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## 9. Excessive Bandwidth Use
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The Service's bandwidth limitations vary based on the features you use. If we determine your bandwidth usage to be significantly excessive in relation to other users of similar features, we reserve the right to suspend your Account, throttle your file hosting, or otherwise limit your activity until you can reduce your bandwidth consumption. We also reserve the right—after providing advance notice—to delete repositories that we determine to be placing undue strain on our infrastructure. For guidance on acceptable use of object storage in repositories, refer to "[AUTOTITLE](/repositories/working-with-files/managing-large-files/about-large-files-on-github)". For more details on specific features' bandwidth limitations, see the [GitHub Additional Product Terms](/site-policy/github-terms/github-terms-for-additional-products-and-features).
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The Service's bandwidth limitations vary based on the features you use. If we determine your bandwidth usage to be significantly excessive in relation to other users of similar features, we reserve the right to suspend your Account, throttle your file hosting, or otherwise limit your activity until you can reduce your bandwidth consumption. We also reserve the right—after providing advance notice—to delete repositories that we determine to be placing undue strain on our infrastructure. For guidance on acceptable use of object storage in repositories, refer to [AUTOTITLE](/repositories/working-with-files/managing-large-files/about-large-files-on-github). For more details on specific features' bandwidth limitations, see the [GitHub Additional Product Terms](/site-policy/github-terms/github-terms-for-additional-products-and-features).
Copy file name to clipboardexpand all lines: content/site-policy/content-removal-policies/dmca-takedown-policy.md
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Welcome to GitHub's Guide to the Digital Millennium Copyright Act, commonly known as the "DMCA." This page is not meant as a comprehensive primer to the statute. However, if you've received a DMCA takedown notice targeting content you've posted on GitHub or if you're a rights-holder looking to issue such a notice, this page will hopefully help to demystify the law a bit as well as our policies for complying with it.
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(If you just want to submit a notice, you can skip to "[G. Submitting Notices](#g-submitting-notices).")
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(If you just want to submit a notice, you can skip to [G. Submitting Notices](#g-submitting-notices).)
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As with all legal matters, it is always best to consult with a professional about your specific questions or situation. We strongly encourage you to do so before taking any action that might impact your rights. This guide isn't legal advice and shouldn't be taken as such.
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## B. What About Forks? (or What's a Fork?)
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One of the best features of GitHub is the ability for users to "fork" one another's repositories. What does that mean? In essence, it means that users can make a copy of a project on GitHub into their own repositories. As the license or the law allows, users can then make changes to that fork to either push back to the main project or just keep as their own variation of a project. Each of these copies is a "[AUTOTITLE](/get-started/learning-about-github/github-glossary#fork)" of the original repository, which in turn may also be called the "parent" of the fork.
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One of the best features of GitHub is the ability for users to "fork" one another's repositories. What does that mean? In essence, it means that users can make a copy of a project on GitHub into their own repositories. As the license or the law allows, users can then make changes to that fork to either push back to the main project or just keep as their own variation of a project. Each of these copies is a [AUTOTITLE](/get-started/learning-about-github/github-glossary#fork) of the original repository, which in turn may also be called the "parent" of the fork.
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GitHub _will not_ automatically disable forks when disabling a parent repository. This is because forks belong to different users, may have been altered in significant ways, and may be licensed or used in a different way that is protected by the fair-use doctrine. GitHub does not conduct any independent investigation into forks. We expect copyright owners to conduct that investigation and, if they believe that the forks are also infringing, expressly include forks in their takedown notice.
Copy file name to clipboardexpand all lines: content/site-policy/content-removal-policies/github-private-information-removal-policy.md
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### What About Forks? (or What's a Fork?)
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One of the best features of GitHub is the ability for users to "fork" one another's repositories. What does that mean? In essence, it means that users can make a copy of a project on GitHub into their own repositories. As the license or the law allows, users can then make changes to that fork to either push back to the main project or just keep as their own variation of a project. Each of these copies is a "[AUTOTITLE](/get-started/learning-about-github/github-glossary#fork)" of the original repository, which in turn may also be called the "parent" of the fork.
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One of the best features of GitHub is the ability for users to "fork" one another's repositories. What does that mean? In essence, it means that users can make a copy of a project on GitHub into their own repositories. As the license or the law allows, users can then make changes to that fork to either push back to the main project or just keep as their own variation of a project. Each of these copies is a [AUTOTITLE](/get-started/learning-about-github/github-glossary#fork) of the original repository, which in turn may also be called the "parent" of the fork.
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GitHub will not automatically disable forks when disabling a parent repository. This is because forks belong to different users and may have been altered in significant ways. GitHub does not conduct any independent investigation into forks. We expect those sending private information removal requests to conduct that investigation and, if they believe that the forks also contain private information, expressly include forks in their request.
Copy file name to clipboardexpand all lines: content/site-policy/github-terms/github-community-code-of-conduct.md
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***If you see a problem, report it.** Moderators have special authority; they are responsible for this GitHub Community. But so are you. With your help, moderators can be community facilitators, not just janitors or police.
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When you see bad behavior, don’t reply. It encourages the bad behavior by acknowledging it, consumes your energy, and wastes everyone’s time. You can report a disruptive user or disruptive content to GitHub. For more information, see "[AUTOTITLE](/communities/maintaining-your-safety-on-github/reporting-abuse-or-spam)."
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When you see bad behavior, don’t reply. It encourages the bad behavior by acknowledging it, consumes your energy, and wastes everyone’s time. You can report a disruptive user or disruptive content to GitHub. For more information, see [AUTOTITLE](/communities/maintaining-your-safety-on-github/reporting-abuse-or-spam).
Copy file name to clipboardexpand all lines: content/site-policy/github-terms/github-community-guidelines.md
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* **Moderate Comments** - Users with [write-access privileges](/organizations/managing-user-access-to-your-organizations-repositories/repository-roles-for-an-organization) for a repository can [edit, delete, or hide anyone's comments](/communities/moderating-comments-and-conversations/managing-disruptive-comments) on commits, pull requests, and issues. Anyone with read access to a repository can view a comment's edit history. Comment authors and people with write access to a repository can also delete sensitive information from a [comment's edit history](/communities/moderating-comments-and-conversations/tracking-changes-in-a-comment). Moderating your projects can feel like a big task if there is a lot of activity, but you can [add collaborators](/account-and-profile/setting-up-and-managing-your-personal-account-on-github/managing-personal-account-settings/permission-levels-for-a-personal-account-repository#collaborator-access-for-a-repository-owned-by-a-personal-account) to assist you in managing your community.
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***Lock Conversations** - If a discussion in an issue, pull request, or commit gets out of hand, off topic, or violates your project’s code of conduct or GitHub’s policies, owners, collaborators, and anyone else with write access can put a temporary or permanent lock on the conversation. For more information, see "[AUTOTITLE](/communities/moderating-comments-and-conversations/locking-conversations)."
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***Lock Conversations** - If a discussion in an issue, pull request, or commit gets out of hand, off topic, or violates your project’s code of conduct or GitHub’s policies, owners, collaborators, and anyone else with write access can put a temporary or permanent lock on the conversation. For more information, see [AUTOTITLE](/communities/moderating-comments-and-conversations/locking-conversations).
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***Block Users** - If you encounter a specific user who you would rather not engage with, you can [block the user from your personal account](/communities/maintaining-your-safety-on-github/blocking-a-user-from-your-personal-account) or [from your organization](/communities/maintaining-your-safety-on-github/blocking-a-user-from-your-organization).
Copy file name to clipboardexpand all lines: content/site-policy/privacy-policies/github-general-privacy-statement.md
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Our emails to users may contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email communications more effective and to make sure we are not sending you unwanted email.
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The length of time a cookie will stay on your browser or device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay until they expire or are deleted. The expiration time or retention period applicable to persistent cookies depends on the purpose of the cookie collection and tool used. You may be able to delete cookie data. For more information, see "[AUTOTITLE](/site-policy/privacy-policies/github-privacy-statement#what-are-your-cookie-choices-and-controls)."
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The length of time a cookie will stay on your browser or device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay until they expire or are deleted. The expiration time or retention period applicable to persistent cookies depends on the purpose of the cookie collection and tool used. You may be able to delete cookie data. For more information, see [AUTOTITLE](/site-policy/privacy-policies/github-privacy-statement#what-are-your-cookie-choices-and-controls).
Copy file name to clipboardexpand all lines: content/support/contacting-github-support/creating-a-support-ticket.md
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{% ifversion fpt %}
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{% data reusables.support.free-and-paid-support %}
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To share feedback with {% data variables.product.company_short %}, you can use the {% data variables.contact.community_feedback_discussions %}. For more information, see "[AUTOTITLE](/support/sharing-feedback-with-github)."
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To share feedback with {% data variables.product.company_short %}, you can use the {% data variables.contact.community_feedback_discussions %}. For more information, see [AUTOTITLE](/support/sharing-feedback-with-github).
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{% endif %}
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{% ifversion ghes or ghec %}
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{% data reusables.support.zendesk-old-tickets %}
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After you create your ticket, you can view your ticket and the responses from {% data variables.contact.github_support %} on the {% data variables.contact.contact_landing_page_portal %}. For more information, see "[AUTOTITLE](/support/contacting-github-support/viewing-and-updating-support-tickets)."
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After you create your ticket, you can view your ticket and the responses from {% data variables.contact.github_support %} on the {% data variables.contact.contact_landing_page_portal %}. For more information, see [AUTOTITLE](/support/contacting-github-support/viewing-and-updating-support-tickets).
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{% ifversion ghec or ghes %}
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## Prerequisites
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{% ifversion ghec %}If you use an enterprise account, there{% else %}There{% endif %} are some steps you should follow before you start using the {% data variables.contact.enterprise_portal %}. For more information, see "[Getting started with the {% data variables.contact.enterprise_portal %}](/support/contacting-github-support/getting-started-with-the-github-support-portal)."
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{% ifversion ghec %}If you use an enterprise account, there{% else %}There{% endif %} are some steps you should follow before you start using the {% data variables.contact.enterprise_portal %}. For more information, see [Getting started with the {% data variables.contact.enterprise_portal %}](/support/contacting-github-support/getting-started-with-the-github-support-portal).
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{% endif %}
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## What to include in your support ticket
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## Creating a support ticket{% ifversion ghes %} using the {% data variables.contact.enterprise_portal %}{% endif %}
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> [!NOTE]
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> Before you submit a ticket, you have the option of using {% data variables.product.prodname_copilot_in_support %} to receive an immediate response to your question. If {% data variables.product.prodname_copilot_in_support %} is unable to resolve your issue, you can continue submitting your ticket. For more information, see "[AUTOTITLE](/support/learning-about-github-support/about-copilot-in-github-support)."
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> Before you submit a ticket, you have the option of using {% data variables.product.prodname_copilot_in_support %} to receive an immediate response to your question. If {% data variables.product.prodname_copilot_in_support %} is unable to resolve your issue, you can continue submitting your ticket. For more information, see [AUTOTITLE](/support/learning-about-github-support/about-copilot-in-github-support).
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1. Navigate to the {% data variables.contact.contact_landing_page_portal %} and choose one of the following options:
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* To sign in with your {% data variables.product.prodname_dotcom %} account, click **Sign in with {% data variables.product.prodname_dotcom %}**.
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* To sign up for {% data variables.product.prodname_dotcom %}, click **Sign up for {% data variables.product.prodname_dotcom %}**.
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* If you can't sign in or sign up, click **Can't sign in?** and fill out the form. You will be guided through an email verification process.{% ifversion ghec or ghes %} You will need to upload your {% data variables.product.prodname_enterprise %} license. For more information, see "[AUTOTITLE](/billing/managing-your-license-for-github-enterprise/downloading-your-license-for-github-enterprise)."{% endif %}
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* If you can't sign in or sign up, click **Can't sign in?** and fill out the form. You will be guided through an email verification process.{% ifversion ghec or ghes %} You will need to upload your {% data variables.product.prodname_enterprise %} license. For more information, see [AUTOTITLE](/billing/managing-your-license-for-github-enterprise/downloading-your-license-for-github-enterprise).{% endif %}
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{% data reusables.support.submit-a-ticket %}
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* To sign in with your {% data variables.product.prodname_dotcom %} account, click **Sign in with {% data variables.product.prodname_dotcom %}**.
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* To sign up for {% data variables.product.prodname_dotcom %}, click **Sign up for {% data variables.product.prodname_dotcom %}**.
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* If you can't sign in or sign up, click **Can't sign in?** and fill out the form. You will be guided through an email verification process. You will need to upload your {% data variables.product.prodname_enterprise %} license. For more information, see "[AUTOTITLE](/billing/managing-your-license-for-github-enterprise/downloading-your-license-for-github-enterprise)."
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* If you can't sign in or sign up, click **Can't sign in?** and fill out the form. You will be guided through an email verification process. You will need to upload your {% data variables.product.prodname_enterprise %} license. For more information, see [AUTOTITLE](/billing/managing-your-license-for-github-enterprise/downloading-your-license-for-github-enterprise).
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1. If you'd like to include diagnostics with your support ticket, Under "Diagnostics", click **Download diagnostic info** and save the file locally. You'll attach this file to your support ticket later.
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1. To complete your ticket and display the {% data variables.contact.enterprise_portal %}, under "Open Support Request", click **New support request**.
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