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Cloudlaunch reverts to old user #238
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@DSVT-Git Can you try a different auth provider, like github? And using an incognito window may also help. However, if you simply want to clear your existing credentials, you can do so through the profile page (User->My Credentials). Let us know how it goes. |
Does your AWS account have full EC2 admin privileges? As the error shows, it appears the account is not able to perform operation
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Thanks!!! Was able to implement the above suggestions...however now when I go to: I just see a spinning wheel and can't get to the Cloudlaunch application... Will try again in an hour or so. BTW here are the instructions I got from AWS Tech Support for creating the IAM policy if that might be useful for anyone: In order to create the IAM policy, please follow the steps below: ===Create IAM Policy=== ===Copy after=== ===Attach the created policy to the user=== Following all the steps above, you will create a policy with the permissions required and attach the policy to the user. |
There was an outage on the Jetstream cloud where CloudLaunch is hosted (https://portal.xsede.org/user-news/-/news/item/12698) and that affected the availability of app for the past ~24 hrs but it just came up so should be ok to launch now. |
@DSVT-Git Thanks for contributing the AWS IAM policy creation steps. I'll close this issue now since I assume it's resolved. Feel free to reopen if not. |
Actually still having problems launching Genomics Virtual Lab. Still getting the same error as above. Wondering if I'm inputing the wrong credentials. I created a user in AWS according to the above specifications and am entering the credentials for that user into Cloudlaunch. I'm logged into AWS as the root user. Do I need to be logged into AWS as the user I created or maybe reset credentials for either the root user at AWS or the AWS user I created? Wondering if there is mismatch somewhere causing the issue? Should I start over and create a new AWS user with the above permissions etc and then input those credentials into cloudlaunch? But if I do that do I need to login to Cloudlaunch as a specific user to get this to work? Thanks!!! |
I'm still having the credentials issue so I commented on the thread but I guess I can't reopen the issue?
Or would you know if it's possible to install Galaxy locally using an external drive? Or install the software on the internal drive and data on an external drive? I have an older iMac running OS X 10.13 but don't have the 200 GB free space mentioned in the Galaxy system requirements. The older OS and the lack of space is what drove me to try to use a cloud based version in the first place but if possible a local install would be better, and I've been unable to make it work on AWS...
Thank you!!!
On Friday, December 11, 2020, 02:26:30 AM EST, Nuwan Goonasekera <[email protected]> wrote:
Closed #238.
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Tried to reopen this issues but don't think I'm authorized...or would anyone know if it's possible to install Galaxy locally given that I have an older iMac that can only run OS X 10.13 and don't have the 200GB free space mentioned in the Galaxy system requirements. Could I run Galaxy on my internal drive and keep all data on an external drive? That would probably work better if possible as I keep running into difficulties with AWS... |
@DSVT-Git Can you try deleting all credentials from your cloudlaunch profile? It's under your username -> My credentials. Once all credentials are deleted, try again anew with fresh credentials and let us know whether it solves the problem. |
Thanks! Will try that!
On Monday, February 15, 2021, 12:28:57 AM EST, Nuwan Goonasekera <[email protected]> wrote:
@DSVT-Git Can you try deleting all credentials from your cloudlaunch profile? It's under your username -> My credentials. Once all credentials are deleted, try again anew with fresh credentials and let us know whether it solves the problem.
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Trying to launch a Galaxy instance (Genomics Virtual Lab) on Amazon Web Services using Cloudlaunch. I set up an AWS account but was having repeated issues with launching so I created an entirely new AWS account and an new gmail. However when I log in to Cloudlaunch with the new AWS account and new gmail it reverts to the old Cloudlaunch user and I can’t delete that user. Also, on that old user I can’t save credentials which I think was the issue the first time…Tried emailing [email protected] to see if Cloudlaunch users could be reset but my emails are bouncing, have tried twice over past two days …any ideas on how to purge old Cloudlaunch users? Thanks!!!
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