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"Unable to restore session" on macOS #1994

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sheeeng opened this issue Nov 14, 2024 · 3 comments
Open

"Unable to restore session" on macOS #1994

sheeeng opened this issue Nov 14, 2024 · 3 comments
Labels
O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@sheeeng
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sheeeng commented Nov 14, 2024

Steps to reproduce

  1. Where are you starting? What can you see?
image

Outcome

What did you expect?

It should load Element Desktop properly.

What happened instead?

Operating system

macOS 15.1 (24B83)

Application version

Version 1.11.85 (1.11.85)

How did you install the app?

https://element.io/download

Homeserver

matrix.org

Will you send logs?

No
@dosubot dosubot bot added O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround labels Nov 14, 2024
@t3chguy
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t3chguy commented Nov 14, 2024

Without logs there is nothing to look at here

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Nov 14, 2024
@sheeeng
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sheeeng commented Nov 14, 2024

Without logs there is nothing to look at here

How can I get logs?

@t3chguy
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t3chguy commented Nov 14, 2024

Its right there in your screenshot, also in the issue template you filled out

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Labels
O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
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@sheeeng @t3chguy