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Core functionality breaking following an app upgrade #121

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ethanndickson opened this issue Mar 25, 2025 · 3 comments
Open

Core functionality breaking following an app upgrade #121

ethanndickson opened this issue Mar 25, 2025 · 3 comments
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documentation Improvements or additions to documentation

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@ethanndickson
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ethanndickson commented Mar 25, 2025

Many users, including myself, have noticed the core functionality of the app breaks when the app is upgraded, be it via homebrew, or via the .pkg installer.

This issue is identified in two ways:

  1. The app being unable to load the user's workspaces, i.e. if this message is displayed when the logged in user certainly owns workspaces. Restarting Coder Connect does not fix it, and typically neither does merely restarting the app.

Image

  1. Coder Connect cannot be started, with an error citing the app is not open (and that it must be open during first-time setup).

Image

Both of these issues have the same root cause - the System Network Extension process is unable to communicate with the Coder Desktop application over macOS' XPC.

In the first case, no XPC connection exists to communicate the list of connected workspaces.
In the second case, no XPC connection exists to instruct the app to prompt the user for sudo, in order to mark the .dylib downloaded from the Coder server as safe to execute.

Multiple users on the Apple developer forums have reported this issue in recency:
https://developer.apple.com/forums/thread/711713
https://developer.apple.com/forums/thread/667597
https://developer.apple.com/forums/thread/742992
https://developer.apple.com/forums/thread/728063

Attempts to fix, based off thread responses:

Apple Feedback Assistant

https://feedbackassistant.apple.com/feedback/17032197

(Private link, I believe)

Workaround

However, if a user encounters this issue on upgrade, the fix is relatively straightforward. Unfortunately, due to macOS security decisions, it's not possible for the app to automate these steps in totality.

macOS <=14

  1. Delete the application from /Applications
  2. Restart your device

macOS 15+

  1. Open System Settings
  2. Select General
  3. Select Login Items & Extensions
  4. Scroll down, and click the (i) for Network Extensions
  5. Select the (...) next to Coder Desktop, select Delete Extension, and follow the prompts.

This issue is a successor to #83.

@ethanndickson
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As of 25/03/2025, I think the best next step is to contact Apple developer technical support, checking if there's any progress on this issue in their internal bug tracker, as a post on the forum would imply it's been recorded there.

@EdwardAngert
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apparently marking it as done in any one project (like docs) marks the issue done :-/ sorry

@matifali
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This is now consistently reportable for me after each upgrade. No workspaces appear following each upgrade. I upgrade using the .pkg installer and do not use Homebrew.

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