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Project overview

The DOTGOV Act says that “the citizens of the United States deserve online public services that are safe, recognizable, and trustworthy.” Since a .gov domain is only available to bona fide US-based government organizations, using it signals trust and credibility. All government organizations in the United States are .gov’s current or potential customers, and these governments represent and serve the American public. Our aim is to make the work of governments less complex and more secure online so the public is better served.

Project goals

• Growth and use: Regular growth in the overall number of .gov domains registered, with clear increases in election orgs, major metro areas, and state legislatures/courts
• Data: The program maintains authoritative contacts at, metadata about, and hostname information for all registered .gov domains, and is able to track that .gov domains are actually used
• User satisfaction: Getting a .gov domain is as easy and intuitive as possible
• Program reputation and experience: The .gov program is viewed as trustworthy and responsive

Our product strategy file explains these goals in more detail.