v0.7.3

[0.7.3] - 2023-10-11

Fixed

• #187 - Got error message in PostCallAnalyticsWorkflow step function
• #189 - Uploading some MP3 files fails to trigger workflow - files remain unprocessed
• #190 - Transcription search web UI opens with an error page after deployment
• #199 - BedrockBoto3 stack update failure when lambda function is replaced during update

v0.7.2

[0.7.2] - 2023-10-03

Fixed

• Enable Bedrock GA by default for call summarization and chat/generative query
• Prompt updates for Bedrock GA release (formatting, multiple prompts per call)
• Updated GenerativeAI README and main README with model access details
• Links to the LLM Parameter Store Prompts from the CloudFormation Output
• Adaptive retries for SSM GetParameter and InvokeModel to prevent throttling errors

v0.7.1

[0.7.1] - 2023-09-05

Fixed

• Stack deploy failure (unable to create secret in SecretsManager) when SummarizationLLMThirdPartyApiKey is left empty. Changed default value to 'undefined'.

[0.7.0] - 2023-09-01

Added

• Bedrock summarization support
• Support for multiple summarization prompts
• Bedrock and Anthropic chat/generative query support
• Additional configurable columns in call list
• Migrate 3P LLM API Key to Secrets Manager

v0.7.0

[0.7.0] - 2023-09-01

Added

• Bedrock summarization support
• Support for multiple summarization prompts
• Bedrock and Anthropic chat/generative query support
• Additional configurable columns in call list
• Migrate 3P LLM API Key to Secrets Manager

v0.6.0

[0.6.0] - 2023-06-12

Added

• Experimental generative transcript summarization provides a short paragraph with a synopsis of each completed call; use the built-in summarization model with runs on Amazon Sagemaker, or use Anthropic's Claude API with 100K token limit (eliminating transcript length limitations), or experiment with custom language models or APIs of your choice. See Transcript Summarization
• User Interface updated to use the Cloudscape framework with improved functionality and appearance.

What's Changed

• Cloudscape UI + Generative AI call summarization by @chrislott in #169
• fix NRE & bug with splitting agent/ivr segments by @chrislott in #156

Full Changelog: v0.5.2...v0.6.0

v0.5.2

[0.5.2] - 2023-05-25

Fixed

• Update Lambda runtime from node.js 12.x to 14.x (12.x is deprecated)

v0.5.1

[0.5.1] - 2023-05-15

Fixed

• Cloudformation stack failing due to recent S3 bucket changes on ACLs #163 #165

v0.5.0

[0.5.0] - 2023-03-23

Added

• Option to deploy Advanced reporting and analytics with Amazon QuickSight
• Supports Transcribe Custom Language Models (CLM)

v0.4.0

[0.4.0] - 2022-11-27

Added

• Supports ingestion of post-call output transcripts from Transcribe Real-time Call Analytics.
• Supports integration with Live Call Analytics and Agent Assist (LCA) v0.6.0 or later. See LCA Integration

v0.3.4

[0.3.4] - 2022-11-9

Added

• Additional processing for Genesys CTR telephony files. See Integration with Telephony CTR Files
  • Handling the same agent being on the call multiple times
  • Removing entities from lines tagged as being from the IVR
  • Extraction of header-level metadata from Genesys in a new Telephony results header block

Fixed

• lag on Call Detail UI page reload for long calls
• refactored code to incorporate witch lambda layer source in the repo instead of downloading prebuild zip file