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[5] Bot Session Timeout warnings #459

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chadgoss opened this issue Dec 3, 2020 · 0 comments · Fixed by WideChat/Apps.Dialogflow#33
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[5] Bot Session Timeout warnings #459

chadgoss opened this issue Dec 3, 2020 · 0 comments · Fixed by WideChat/Apps.Dialogflow#33
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@chadgoss
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chadgoss commented Dec 3, 2020

see RocketChat/Apps.Dialogflow#21

Allow a configurable timeout warning for user-bot conversations

Similar to the agent timeout but based on a configurable value set on the rocket.chat server. Could also be based on the Dialogflow timeout value, but currently we just set this value manually.

--> An event should be sent to the NLP when this timeout is reached so we can send a message to the user saying that their session has timed out before ending the chat.

--> send end_session dialogflow event when chats timeout

@ear-dev ear-dev changed the title Bot Session Timeout warnings [5] Bot Session Timeout warnings Dec 8, 2020
@Shailesh351 Shailesh351 self-assigned this Dec 20, 2020
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