iOS location access cannot be toggled in-app

[lilpxl]

Version

1.0.1

Affected Devices

Apple | iPhone 11 Pro | iOS 13.4.1

Affected Languages

English

Steps to reproduce

1. Progress through onboardingflow to Location Access section
2. Click "Enable Location Access"
3. Click "Don't Allow"
4. Finish Setup
5. Go to "Dashboard" from "Home"
6. You will see "Location Inactive"
7. Tap "Location Inactive" in Red
8. UI will show "Location Active" in Green
9. Tap the back arrow to return "Home"
10. Status screen will show briefly as "green" and after some delay will return to "red"
11. Click "Enable Location" or go to "Dashboard"
12. You will see it now says "Location Inactive" in red
13. Repeat steps 5 through 12

Expected Behavior

I expect toggling "Location Inactive" to toggle my location access, and the UI displaying "Location Active" in green makes me think I have enable location access. The initial prompt in the onboarding flow is the only opportunity I have to enable location access in-app, that is not explained to the user in the UI and the UI gives the false appearance that the user is enabling location when they are not. I would expect clearer indication/separation between the in-app toggle and the current state my iOS location access, as well as a way to fix any issues with OS location access (instructions to adjust in Settings or button to trigger another OS prompt)

[denispapakul]

I can look into this issue. For Android we have similar issue: if we don't allow tracking location in settings - we can't change it from the app side.

[lilpxl]

Thanks @denispapakul ! Here is a little prototype of how I would have expected it to work on iOS (would imagine something similar for Android)... not sure whats possible or not so take the flow with a grain of salt (also has some design differences compared to the 1.0.1 release so please just ignore those).

https://www.figma.com/proto/79OwaKqHvSeriExpYzAvVN/PATHS-Exploration-April-and-May-2020?node-id=1726%3A15008&viewport=906%2C785%2C0.5&scaling=min-zoom

[lilpxl]

Just was checking the app again and (for some reason) it actual did behave as I expected (illustrated in the prototype I posted) - I received an OS prompt by clicking the “enable location” button as well as “location inactive”... but after clicking “don’t allow” it reverted to the behavior I originally describe in the ticket.