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Failed to start zigbee-herdsman after Restore and Fresh Install of Zigbee2MQTT #25862

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TheClassyTurkey opened this issue Jan 16, 2025 · 0 comments
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problem Something isn't working

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@TheClassyTurkey
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What happened?

Recently I purchased a new Home Assistant Green and I wanted to use my backup of HA to get it started. Everything for the rest of the backup worked except now Zigbee2MQTT fails to start. I have tried different configurations by manually setting zstack and the port under serial. I also made sure the user was set correctly. Below is the log file for before updating to 2.0.0-2 and after

V 1.41.0

[16:13:39] INFO: Preparing to start... [16:13:39] INFO: Socat not enabled [16:13:40] INFO: Starting Zigbee2MQTT... Starting Zigbee2MQTT without watchdog. [2025-01-16 16:13:50] info: z2m: Logging to console, file (filename: log.log) [2025-01-16 16:13:50] info: z2m: Starting Zigbee2MQTT version 1.41.0 (commit #unknown) [2025-01-16 16:13:50] info: z2m: Starting zigbee-herdsman (2.1.7) [2025-01-16 16:13:51] info: zh:zstack:znp: Opening SerialPort with {"path":"/dev/ttyUSB0","baudRate":115200,"rtscts":false,"autoOpen":false} [2025-01-16 16:13:52] info: zh:zstack:znp: Serialport opened [2025-01-16 16:13:52] info: zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload [2025-01-16 16:13:53] info: zh:zstack:znp: Skip bootloader for CC2652/CC1352 [2025-01-16 16:14:12] error: z2m: Error while starting zigbee-herdsman [2025-01-16 16:14:12] error: z2m: Failed to start zigbee [2025-01-16 16:14:12] error: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions [2025-01-16 16:14:12] error: z2m: Exiting... [2025-01-16 16:14:12] error: z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms) at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:113:27) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:137:29) at Zigbee.start (/app/lib/zigbee.ts:69:27) at Controller.start (/app/lib/controller.ts:161:27) at start (/app/index.js:154:5)

V 2.0.0-2

Starting Zigbee2MQTT without watchdog. [2025-01-16 16:20:11] info: z2m: Logging to console, file (filename: log.log) [2025-01-16 16:20:11] info: z2m: Starting Zigbee2MQTT version 2.0.0 (commit #unknown) [2025-01-16 16:20:11] info: z2m: Starting zigbee-herdsman (3.2.1) [2025-01-16 16:20:12] info: zh:adapter:discovery: Matched adapter: {"path":"/dev/ttyUSB0","manufacturer":"ITead","serialNumber":"12d76aa2c045ed11b8a1c88f0a86e0b4","pnpId":"usb-ITead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_12d76aa2c045ed11b8a1c88f0a86e0b4-if00-port0","vendorId":"10c4","productId":"ea60"} => zstack: path=/dev/ttyUSB0, score=4 [2025-01-16 16:20:12] info: zh:zstack:znp: Opening SerialPort with {"path":"/dev/ttyUSB0","baudRate":115200,"rtscts":false,"autoOpen":false} [2025-01-16 16:20:12] info: zh:zstack:znp: Serialport opened [2025-01-16 16:20:12] info: zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload [2025-01-16 16:20:13] info: zh:zstack:znp: Skip bootloader for CC2652/CC1352 [2025-01-16 16:20:32] error: z2m: Error while starting zigbee-herdsman [2025-01-16 16:20:32] error: z2m: Failed to start zigbee-herdsman [2025-01-16 16:20:32] error: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html for possible solutions [2025-01-16 16:20:32] error: z2m: Exiting... [2025-01-16 16:20:32] error: z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms) at ZStackAdapter.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:113:27) at Controller.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/controller/controller.ts:136:29) at Zigbee.start (/app/lib/zigbee.ts:69:27) at Controller.start (/app/lib/controller.ts:142:13) at start (/app/index.js:161:5)

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

2.0.0-2

Adapter firmware version

Unsure, Can access frontend

Adapter

SONOFF Zigbee 3.0 USB Dongle Plus ZBDongle-P CC2652P

Setup

HA on Home Assistant Green

Debug log

No response

@TheClassyTurkey TheClassyTurkey added the problem Something isn't working label Jan 16, 2025
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