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I mistakenly blamed the app for a WIFI issue #5397

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nicboone8 opened this issue Feb 17, 2025 · 3 comments
Open

I mistakenly blamed the app for a WIFI issue #5397

nicboone8 opened this issue Feb 17, 2025 · 3 comments
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connection For all things involving websockets/webrtc and connection to the engine. enhancement New feature or request

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@nicboone8
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I discovered today that I have a fast-ish wifi connection that drops out for a couple minutes at a time without warning. It would be good to see a message coming from the app when this happens so that users don't blame the app.

Sequence of events:

  1. My wifi downgrades to "Connected, no internet" status (The windows wifi icon doesn't update.)
  2. In the app, the stream disappears. The code pane still works
  3. I try refreshing the view
  4. The app kicks me out, takes me to the sign in screen
  5. Generic login error for a minute or two until wifi restores itself
  6. Repeat 2 or 3 times until I realize what's actually going on

Image

@nicboone8 nicboone8 added connection For all things involving websockets/webrtc and connection to the engine. enhancement New feature or request labels Feb 17, 2025
@pierremtb
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Assigning v1 milestone here as I think CAD users in general can be wary of an online first approach, and we should be handling this better than forcing the login screen back.

@pierremtb pierremtb added this to the v1 Modeling App Launch milestone Feb 17, 2025
@pierremtb
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cc @franknoirot @jessfraz let me know if you disagree with the comment above

@franknoirot
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I agree

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Labels
connection For all things involving websockets/webrtc and connection to the engine. enhancement New feature or request
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