[Issue]: Right clicking files or going into certain menus like bluetooth or others crashes moonlight on samsung tab running dex

[SomeRamenNerd]

Describe the bug

Like what title says. Really annoying and I've tried turning off bluetooth and fiddling with a bunch of settings to no avail. Am running windows 11 no host pc

Steps to reproduce

right click files

go into bluetooth settings

Affected games

No response

Other Moonlight clients

None

Moonlight adjusted settings

Yes

Moonlight adjusted settings (please complete the following information)

codec, resolution, frame rate

Moonlight default settings

Yes

Gamepad-related connection issue

No

Gamepad-related input issue

No

Gamepad-related streaming issue

No

Android version

android 15

Device model

Samsung Tab s10 ultra

Server PC OS version

windows 11 24h2

Server PC GeForce Experience version

No response

Server PC Nvidia GPU driver version

No response

Server PC antivirus and firewall software

Windows Defender

Screenshots

No response

Relevant log output

Additional context

No response

[ClassicOldSong]

Can you get a crash log? I don't have Samsung devices and DeX modified too much things from original Android, there's no way for me to guess where the problem is.

And right clicking what files? There's no file management feature in Artemis.

[SomeRamenNerd]

Im using the virtual desktop thing, so i have access to my entire system including file explorer and all that. You know when you right click a file and the menu of options show up? For some reason, when i do that with artemis, it just disconnects the session. The log just says this right after.

[2025-01-19 13:59:59.814]: Info: CLIENT DISCONNECTED
[2025-01-19 14:00:04.003]: Warning: WSASendMsg() failed: 10038
[2025-01-19 14:00:04.003]: Warning: WSASendMsg() failed: 10038

This is for basically every file. Some menus in settings, like the bluetooth menu, also disconnects the session and I'm not sure why.

[ClassicOldSong]

Only happens when right clicking on files in Explorer or right clicking on anywhere?

Can it be right clicking on DeX actually triggers a back action or something else?

[SomeRamenNerd]

Sorry if I'm not being specific enough.

Right clicking files on my desktop or on file explorer disconnects me.

I checked if my right click triggers something and even changing it to make my right click not do anything on dex still causes it to disconnect when i right click on artemis.

I've also noticed that it takes maybe 5-10 seconds before i can resume my moonlight session after it disconnects.

[ClassicOldSong]

This might be some software hooks into right click menu on your host system doing something unexpected. Can you try on another client to see if it's tightly related to being used on DeX? Or try a different cleaner installed host?

[SomeRamenNerd]

i cant test a different host but using moonlight on my tv also has the same issue. It just freezes like a few seconds and then disconnects

[ClassicOldSong]

A different host and and a different client still have the same issue? Does both hosts installed some same softwares that register themselves into the right click menu?

[SomeRamenNerd]

No i didn't test with a different host cause I cant. Both the moonlight on tv and moonlight on samsung tablet was connected to one host pc. I have a suspicion its something to do with my host but I'm not sure what. I will say that I once turned off bluetooth and animations on my host and that seemed to fix the issue until an hour later when it started doing that again.

[SomeRamenNerd]

Ok so I changed the ping timeout option in the apollo configuration and now its fixed for some reason. I'll test it more later.

[ClassicOldSong]

It's a host issue then, not client issue. Still weird though, no others have this kind of problem...

[SomeRamenNerd]

Yea it works perfectly fine now. I'm not sure why that fixed it but it works.